Customer Reviews

Customer Reviews



Emergency Service


Emergency service is available with preferred scheduling for our Worry-free Maintenance Agreement Customers
24 Hour Services

Scott Brothers Heating & Air, Inc.

starstarstarstarstar 5.0 / 5 | 41 Total Reviews

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"My name is Corey I worked at Scott Brothers as a Service Tech for a little over 2 years so I wanted to leave a review from a different point of view. Well let me say that Randall and Chad provide an amazing work atmosphere for their employees. These gentlemen don't live in 5 story mansions or drive Porsches because they give instead of take. Everyone makes mistakes and when I did on a job the first thing Chad Scott would say is, "Tell them we are a no hassle company we can fix it or they can send us a bill." Long story short I left Scott Brothers a year and a half ago to move back to the coast. We opened an HVAC company in hopes to operate it the same way Scott Brothers is operated. So if you ask me I recommend this company up in the high country!!!"
C . H from Newport, NC on September 28th, 2017
starstarstarstarstar(5 / 5)
"My name is Corey I worked at Scott Brothers as a Service Tech for a little over 2 years so I wanted to leave a review from a different point of view. Well let me say that Randall and Chad provide an amazing work atmosphere for their employees. These gentlemen don't live in 5 story mansions or drive Porsches because they give instead of take. Everyone makes mistakes and when I did on a job the first thing Chad Scott would say is, "Tell them we are a no hassle company we can fix it or they can send us a bill." Long story short I left Scott Brothers a year and a half ago to move back to the coast. We opened an HVAC company in hopes to operate it the same way Scott Brothers is operated. So if you ask me I recommend this company up in the high country!!!"
C . H from Newport, NC on September 28th, 2017
starstarstarstarstar(5 / 5)
"All of my interactions with Scott Brothers Heating & Air have been wonderful! Their customer service is the best in town. I had someone come out the same afternoon that my unit went out and it was repaired as soon as my schedule would allow. Curtis was very helpful/friendly and although the problem with my unit was tough to find, he pulled out all the stops until he uncovered the issue. Thank you Scott Brothers for wonderful repair!"
M . B from Jefferson, NC on August 30th, 2017
starstarstarstarstar(5 / 5)
"All of my interactions with Scott Brothers Heating & Air have been wonderful! Their customer service is the best in town. I had someone come out the same afternoon that my unit went out and it was repaired as soon as my schedule would allow. Curtis was very helpful/friendly and although the problem with my unit was tough to find, he pulled out all the stops until he uncovered the issue. Thank you Scott Brothers for wonderful repair!"
M . B from Jefferson, NC on August 30th, 2017
starstarstarstarstar(5 / 5)
"All of my interactions with Scott Brothers Heating & Air have been wonderful! Their customer service is the best in town. I had someone come out the same afternoon that my unit went out and it was repaired as soon as my schedule would allow. Curtis was very helpful/friendly and although the problem with my unit was tough to find, he pulled out all the stops until he uncovered the issue. Thank you Scott Brothers for wonderful repair!"
M . B from Jefferson, NC on August 30th, 2017
starstarstarstarstar(5 / 5)
"Thanks for taking care of me so quick and putting in my new heat pump. I appreciate it."
R . M from Deep Gap, NC on June 1st, 2017
starstarstarstarstar(5 / 5)
"They came out on a Saturday and got my air conditioning working. Thank you!!!"
V . J from Lansing, NC on May 25th, 2017
starstarstarstarstar(5 / 5)
"Our AC went down last night and we called Scott Brothers. Jonathan came out on a Friday night and got us back up and running. I can always count on you guys for excellent service. Thank you so much!"
J . B from West Jefferson, NC on May 20th, 2017
starstarstarstarstar(5 / 5)
"Kevin is a fine young man. He answered all the questions I had for him and he is so polite."
F . J from Jefferson, NC on January 4th, 2017
starstarstarstarstar(5 / 5)
"Jonathan is a top notch professional. He was a very nice young man and very kind. Thank you for the great service."
R . K from Jefferson, NC on November 17th, 2016
starstarstarstarstar(5 / 5)