“Thank you for the opportunity to express our appreciation for the service Andy extended today during his service call.
First, I really appreciated the text notification with a picture of the service tech it really adds a new level in professionalism!
Andy arrived even a few minutes early, was extremely knowledgeable and explained to my husband as he did his diagnostics. He was very friendly and professional and let us know what our problem was and our options for fixing it. We appreciate the time he took and not hurrying. We received our cost estimate a few hours later and will proceed with repairs. Also very happy that Andy will be our service tech for the repairs!”
– Elizabeth R.