“Chase came out and was very professional. Was timely and pleasant to deal with. Unfortunately, he could not fix our issue as it has to do with our router (we have a mesh router). He had to contact Mitsubishi and they confirmed that their thermostat doesn’t work with mesh routers… He gave us a suggestion of using an older router for that specific unit and we’ll try that and see if it works. bThe only reason for 4 stars vs 5 was that we felt the manufacturer should be able to make amends for this since it’s newer technology…not because of Chase or his ability…”
– George B.