“Coldest morning of the fall, woke up to a message on the thermostat indicating "no connection". With 2 young children in the house, and the week expecting low temps, it was important to resolve the issues asap. Shea was amazing. Immediately, she evaluated the scheduled appointments and found a solution without interrupting other customers. Shea kept me informed and made me feel like a valued customer. Chase was the technician and arrived timely. Chase took his time to ensure he located and repaired the issue before leaving. He was professional and caring. Chase took the time to explain the situation and the fix. Both team members exceeded expectations, and I am very thankful for the service received from Scott Brothers!”
- Diana S.