Testimonials – Ductless Articles
“This was our second visit by Delaney. He arrived on time, completed the maintenance very competently. He is very pleasant and professional. Hope he will come back for fall maintenance.”
Continue Reading“Great job very thorough.”
Continue Reading“Although we weren’t able to find the reason for the noise, Jason was extremely helpful and understanding! A nice and personable young man!”
Continue Reading“Hello! Actually, we live in Scottville but I guess the nearest town is Jefferson? Anyway, we have 3 Mr. Slims (ductless air conditioners) that we needed to have cleaned & checked before the heat of summer hits us. We were lucky to get assigned to Delany Thomas who was on time, professional & friendly, and…
Continue Reading“Curtis is very friendly and professional. He is timely and knowledgeable and goes above and beyond to make sure that we are happy. Very grateful to have him.”
Continue Reading“Excellent technician. Very detailed in checking units. Explain things clearly and ver pleasant.”
Continue Reading“This young man was knowledgeable and considerate in taking the time to explain what he was doing, and what I could do to further identify the knocking sound that the unit was making randomly.”
Continue Reading“Scott Brothers has serviced our split units in the past, so when one started to make a rattling noise I called and Luke came out the next day. He asked several questions to diagnose the problem, showed me what he was doing each step of the repair, and finished the job quickly. We talked about…
Continue Reading“The tech Delaney was very knowledgeable and professional and saved the day by solving a long running mysterious issue and getting out heating back up and running right before the cold season! Thank you Scott Bros”
Continue Reading“Andy was very knowledgeable and identified the issue by being very thorough. It took some time because of the way the unit is constructed. Hopefully it will work better now. It is still not as quiet as it once was.”
Continue Reading“Small difficulty with unit after yesterday’s service. Scott Brothers (and the technician) promptly and courteously came back out to reset it. Thanks for your attention and good service.”
Continue Reading“Very prompt and professional service.”
Continue Reading“Delaney Thomas did an amazing job maintaining my Mini Split system. He took each of the units apart and cleaned them. I highly recommend Delaney and Scott Brothers to anyone in the Boone area. Great Service!”
Continue Reading“Punctual, pleasant and efficient”
Continue Reading“Service was excellent in every respect. Thank you!”
Continue Reading“Professional and knowledgeable. We appreciate the text to let us know he was on the way.”
Continue Reading“Arrived on time and did a thorough job servicing our units.”
Continue Reading“Luke was very friendly, and my wife and I are very satisfied with the service Luke provided.”
Continue Reading“Nothing but rave reviews for my first visit with your company. Chase Scott and his partner (can’t remember his name) provided excellent service to my split unit Chase recommended me installation of a surge protector and a yearly service maintenance which I signed up for. They cleaned the filters in the unit. Great job!”
Continue Reading“Annual maintenance done yesterday . As always, professional, skilled and friendly. We were glad to meet Curtis.”
Continue Reading“Luke was thorough and very courteous. Nice personality and patient with my dog.”
Continue Reading“Very competent and knowledgeable Very pleasant.”
Continue Reading“Excellent service Technician explained things was very thorough and also very pleasant”
Continue Reading“Andy was extremely professional, exceptionally knowledgeable and courteous and answered all of my questions and then some. Fantastic employee and will always ask for him again. Thanks Andy! Great service!”
Continue Reading“Andy was very professional and courteous. Troubleshooting or mini split and advising on next steps”
Continue Reading“Very professional service call. Took care of our needs. Can always depend on Scott Brothers!”
Continue Reading“Curtis was friendly, informative, on time and explained to me exactly what was going on with my mini splits. He was thorough and answered all my questions politely. I am very happy with Scott Bros!!!!”
Continue Reading“Luke did a good job and my only issue is that he did not have filters for my heat pump.”
Continue Reading“Responded same day to condensation leak. Knew exactly what to do. Problem fixed. Technician was very courteous and professional. Will definitely be using Scott Brothers who came highly recommended to us. Thank you!”
Continue Reading“Luke did a great job.”
Continue Reading“Mr Crawford was very professional. Very polite. He serviced our unit competently. Good to know we are all set to go.”
Continue Reading“Excellent work and teamwork. Explained installation in detail Answered questions in detail Very thorough in their work”
Continue Reading“2 mini splits upstairs and heat pump downstairs. Andy explained what he was doing, made recommendations regarding care of units and and answered all of my questions so that I understood! Thank u Andy and Scott Brothers!”
Continue Reading“Andy was very polite and thorough when checking out the mini-split. He also took pictures of the unit, especially where the plastic is continuing to break off. He also called in for consultation and said they can replace the outside and do the maintenance and repair at the same time. He said I would only…
Continue Reading“I was very impressed at how quickly and professional the technicians were when replacing my outdoor unit. Great customer service. I highly recommend Scott Brothers for all your heating and air needs.”
Continue Reading“Chase was on time and explained the problem in a through way as to what was happening with my heating system so I could understand. Great customer service.”
Continue Reading“Curtis never gave up. I wish I had bought my mini split system from Scott Brothers.”
Continue Reading“Luke arrived on time, completed the servicing quickly. Answered my questions. Very pleasant young man”
Continue Reading“Satisfied with service. Nice young man to work with.”
Continue Reading“Josh took the time to explain the work to us & the equipment locations. Josh (& Trey) were very courteous. Josh even arranged the existing decorative ‘creek’ rocks around the base of the outdoor unit to soften the look. They worked efficiently & will be back next week to finalize the work once the electrician…
Continue Reading“I am very happy with the entire experience. Your customer service was superb. Very friendly, prompt, and communicative. Repair was completed quickly and at reasonable cost.”
Continue Reading“Speedy, courteous, informative and professional. I recommend you to all my neighbors. Thank you!”
Continue ReadingWe were impressed and very pleased by the competent and courteous work performed by Josh and Jonny. The installation required that they actually relocate, repair and clean up for the local electrician that was also a part of this project. Josh and Jonny were professional and efficient even in this unexpected work. They were exceptional…
Continue Reading“Jonny was an by excellent rep for your company along with being personable snd knowledgeable- Scott brothers Always go above and beyond with service and Honest expertise- Thanku” – Jacqueline F.
Continue Reading“Lewis was efficient and careful with the ladder and furniture/surroundings. He explained the service options and system protection.” – Jim D.
Continue Reading“Great job!” – Jessica W.
Continue Reading“maintenence on trane hvac and two minisplits- 1 minisplit created a problem cleaning and reassembly — when Lewis left all was back together and cooling– thank you Lewis and scott brothers” – jackie f.
Continue Reading“Very professional and friendly service.” – Pat W.
Continue Reading“Replacement/installation of mini-split was very problematic due to previous install. Trey did an excellent job, worked with me and achieved the best possible results.” – Michael T.
Continue Reading“Chase was very nice, polite and courteous. He worked diligently to fix the problem.” – Michelle D.
Continue Reading“Chase was great and very thorough” – Frank H.
Continue Reading“Super nice young man. Professional. Courteous. Seems knowledgeable of his job . Ordering part to complete job. Will do follow up.” – Shirley W.
Continue Reading“Curtis was personable, polite, efficient, and knowledgeable. Another great team member. Thank you, Scott Brothers!” – Cheryl S.
Continue Reading“Mr. Crawford did a very good job and was attentive to my concerns.” – Karen C.
Continue Reading“Great service. Very nice guy” – Thomas S.
Continue Reading“Great experience with these guys. Love my new units. They are quiet and look amazing. Very professional and courteous.” – Janet B.
Continue Reading“Nice guy efficient and pleasant. Great work” – Joey J.
Continue Reading“Lewis Vine was professional and appreciated. We request Lewis to be our regular serviceman for continuity with our unit. Thank you.” – Donald H.
Continue Reading“worked efficiently…finished in one day” – Patty l.
Continue Reading“Very good service. I am completely satisfied.” – Joe D.
Continue Reading“Very professional. Answered all questions. Friendly and informative. Great service.” – Regina G.
Continue Reading“Maintaince. Lewis arrived exactly on time. He was very careful to don foot covering! Very thorough inspection. Competent servicer.” – Peggy H.
Continue Reading“I found Josh and Jonny to be very knowledgeable and thorough when they installed my mini split system. They both answered any questions I had and when they finished they cleaned up and left no mess whatsoever. I would highly recommend Scott Brothers in the future.” – Aldric P.
Continue Reading“Kevin was incredibly helpful as always! Extremely professional and knowledgeable. Made sure we were happy with everything he did and answered all questions. Thanks again!” – Zach S.
Continue Reading“Curtis is great always and does a terrific job!” – Brian F.
Continue Reading“Great timely service! Thanks” – Jerry S.
Continue Reading“Johnny Lanning installed our mini split. He was very professional, extremely competent, and he was very helpful in telling us exactly what he was doing and showing us how to operate the remote, etc. I would be most happy to recommend him and Scott Brothers for any heating and air service.” – Peggy H.
Continue Reading“I called Thursday AM. The service appointment was scheduled by Scott Brothers in the PM for the next day [Friday]. Curtis arrived on the exact time of the appointment and completed the work on the first visit. He was both competent and professional. From my first conversation with your scheduling staff to the completion of…
Continue Reading“Chase arrived on time. Personable young man. Checked to make sure the mini split was still providing hot air without any concerning noises. Took pictures where plastic is cracking and broken. Answered my questions. Very honest about not absolutely knowing the cause (of piece of plastic breaking and flying off in middle of night) and…
Continue Reading“Scott Brothers did a great job and I’m very happy with the product. I would recommend them to anyone.” – Laura B.
Continue Reading“Trey and Johnny did a great job installing our mini-splits. They were professional, knowledgeable, and very neat and clean. They worked in a timely manner and did a great job explaining the remotes before they left. We were very satisfied with their work.” – Vickie H.
Continue Reading“Very nice person!” – Greg M.
Continue Reading“We were VERY pleased with Curtis. The Mitsubishi Mr Slim unit in our bedroom started leaking water last night, and Curtis was out this morning to fix it. He was courteous, helpful, and professional, and our air conditioners are back in service…..very important in this heat for us and our two senior dogs! Thanks!” –…
Continue Reading“Outstanding” – Phil M.
Continue Reading“Always above and beyond in performance and customer service- Curtis is always excellent in his knowledge and job expertise” – Jackie B.
Continue Reading“Kevin was courteous and professional as always!” – Zach S.
Continue Reading“Kevin was extremely knowledgeable and great to chat with. Made sure we understood everything he was doing; looking forward to having him come out to service our mini-splits in the future!” – Zachary S.
Continue Reading“Efficient and friendly. Very satisfied.” – Donald H.
Continue Reading“Good” – Mary B.
Continue Reading“Kevin arrived one time and was very professional in his service. Despite my telling him not to he insisted on wearing shoe covers and kept me informed about his progress on the repair. I especially appreciate Scott Brothers for the prompt scheduling on the repair.” – Greg M.
Continue Reading“Kevin is very courteous, professional worker. He did a great job explaining and describing all actions.” – Gregoru M.
Continue Reading“We are extremely pleased with our 18,000 btu Mitsubishi mini-split. It heats our main living space with amazingly warm air that quietly circulates the entire area. The hyper-heat feature of this unit allows it to recover compressor heat which results in furnace-like warm air at very low outside temperatures. It's hard to tell when the…
Continue Reading“I was very happy with Kevin and the service he did today.” – Karen C.
Continue Reading“The team at Scott Brothers is outstanding. Everyone I have worked with has been a true professional. The entire process from estimate to installation went smoothly. Problems were solves without much delay and the timeline I was given was met.” – Jeff H.
Continue Reading“I just wanted to thank you and your great team of employees. Everyone went above and beyond. Both units are working great. If you ever want a reference, please feel free to call me. God Bless!” – Mary P.
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