Testimonials – Geothermal Heat Pumps Articles
“Luke is courteous and pleasant to meet, seems resourceful and good at his job. Luke is a keeper.”
Continue Reading“Thank you all!”
Continue Reading“On time, complete checking everything, and was done. No problems found. He was very professional and knowledgeable.”
Continue Reading“Texted to let us know they were on the way and sent a photo with the name of the technician. Thorough and neat.”
Continue Reading“Luke performed the bi-annual maintenance check on the Geo-thermal heater. He arrived promptly and was polite and professional.”
Continue Reading“Delaney was polite, knowledgeably and efficient. While I missed Luke I was quite pleased with Delaney.”
Continue Reading“GET THE BEST SERVICE AND SUPPORT FROM LUKE.”
Continue Reading“Courteous, efficient, knowledgeable.”
Continue Reading“Luke was very thorough. We appreciated his time.”
Continue Reading“We returned from a medical appointment in Winston late at night to find that our system, which had inexplicably broken down the previous day was functioning and that our house was warm and welcoming. Curtis had been very rapidly dispatched in our absence and had apparently located and fixed the problem. That was very fortunate…
Continue Reading“Problem, fan was continuously running, manufacturer said it was the board gone bad, but Curtis dug deeper and found two wires touching as a result of Chad’s work on the humidifier, problem solved! Curtis IS the best! He’s also a damn good fisherman! THANK YOU CURTIS !”
Continue Reading“Luke did an awesome job, very happy with his work. There is one thing to take note of. He did not have the right air filters for my unit. He said he would be sure to get me the two filters I need as soon as possible. I told him to just leave them outside…
Continue Reading“Friendly, professional, and knowledgeable. No mess.”
Continue Reading“I have had your geothermal heat and AC for close to 15 years now. Still works in all seasons like magic, I could not be more pleased and Luke (your tech) is great, he is kind, polite and knows what he is doing. I look forward to whatever the season throws at us knowing my…
Continue Reading“Luke Hudler arrived right on time and ran a check-up of my A/C and dehumidifier. He replaced the filters and checked the pressure. He was prompt and professional.”
Continue Reading“Very satisfied with the service. Curtis is professional and cordial.”
Continue Reading“Excellent job as always! Thanks Scott Bros for providing such top quality service and staff!”
Continue Reading“Thank you Curtis for always being courteous and professional.”
Continue Reading“Curtis is and has been exceptionally good at determining what ever a problem is and doing the necessary repair.”
Continue Reading“Very pleased with Luke.”
Continue Reading“Always good service. Great company and great people.”
Continue Reading“Always happy with Curtis.”
Continue Reading“Chase was able to come earlier than scheduled, which was even better for me. He checked out the heating system, changed the filters, and assured me that all was in good order. Throughout his visit he was polite and friendly. I appreciate the service I get from Scott Brothers!”
Continue Reading“All checks made. Good service with heat checks at registers. Thanks”
Continue Reading“Very prompt, polite, and efficient.”
Continue Reading“Quick and good work !!”
Continue Reading“Luke was great. Enjoyed meeting him and he is a perfect representative for your company.”
Continue Reading“We are very happy with the service/maintenance that Curtis performed on our unit. He is a great guy to work with. Scott Brother’s are an exceptionally great company. Thank you, sincerely James”
Continue Reading“Curtis did great”
Continue Reading“Matthew arrived on time, communicated his arrival progress, started work immediately following his introducing himself, and in a short time had the problem fixed. I like his friendly and business like attitude. I look forward to AC running normally tonight!”
Continue Reading“Scott brothers is absolutely awesome! They show up on time, do excellent work, and have a great business model. They are absolutely an example of excellence in business.”
Continue Reading“I appreciated that Curtis through text notified me when he was on his way as well as his picture. He listened well, was knowledgeable, communicated the problem and the process how to remedy it. I was very pleased with this first visit.”
Continue Reading“Luke did great. Both professional and friendly. Scott Brothers is fortunate to have him.”
Continue Reading“Courteous, prompt, efficient (as usual).”
Continue Reading“Great service very friendly and helpful.”
Continue Reading“Andy is a gifted tech with a vast knowledge of a lot of engineering principles. He should have the opportunity for an engineering degree I would recommend him for all operational checks of geothermal systems, most especially mine. His ideas for operational monitoring for efficiency are sound. Thanks for excellent servicing techs.”
Continue Reading“Luke was very good. Very pleased with how detailed he was with our maintenance check”
Continue Reading“Originally we had a diagnosis by another technician, who advised all was good but that the thermostat needed to be replaced. The thermostat cost $450. When Curtis C. came with the thermostat he took the time to do another diagnosis and determine that our existing thermostat was programmed incorrectly. His knowledge was exactly what we…
Continue Reading“Excellent service”
Continue Reading“Fast response Great service highly recommend”
Continue Reading“This service was being done as regular maintenance. I believe it was Luke Hudler who went up to the house in Grassy Creek; got in the gate with the Scott Bros. lock and then found he didn’t have the code to get inside (we’re in Raleigh; in our 80s and have just started renting the…
Continue Reading“Luke performed the regular, bi-annual maintenance on my HVAC system. He was punctual, pleasant, and professional.”
Continue Reading“Pleased with the service and speedy response. However, this recurring problem with one zone duct door has been an issue.”
Continue Reading“As usual your service as promptly and professionally done. All your staff are well trained, friendly and kind. I am extremely pleased I went to geothermal several years ago and did so with your company.”
Continue Reading“As has been our experience from the time of this installation, Curtis was great to work with. Efficient use of time, respectful of our property. No problems found with the system. Changed the media air filters. Reset reminders on the thermostat.”
Continue Reading“Excellent service.”
Continue Reading“Maintenance visit went fine. Some confusion about maintenance program. Please note we wish to continue with our twice a year visit contract. Filters also did not get changed due to contract confusion. We want to just pay by check not do the monthly debit from checking account or monthly charges on our card. Thank you.”
Continue Reading“Chase was on time and very responsive to the need. I would highly recommend both Chase and Scott Brothers.”
Continue Reading“Curtis is a pleasure to work with. Thanks for getting our updated thermostat installed!”
Continue Reading“Luke arrived on time, was kind and professional. He is a credit to your company.”
Continue Reading“Curtis is always Great.”
Continue Reading“Courteous! Professional! Knowledgeable! On time! Thank you!”
Continue Reading“Curtis is very knowledgeable and thorough. Excellent service”
Continue Reading“Curtis did an excellent job of diagnosing the problem and getting it fixed. We were very pleased with his expertise and service.”
Continue Reading“Friendly, Professional and competent!”
Continue Reading“Great, responsive service.”
Continue Reading“Curtis was right on time and had an in-depth knowledge of my system. He went above and beyond to make certain everything was in tip top working condition. I would highly recommend Scott Brothers and especially Curtis.”
Continue Reading“Very knowledgeable. I learned a lot today.”
Continue ReadingExcellent as always. Caught that line was freezing and added what was needed to prevent it.
Continue Reading“Courteous. Knowledgeable. Clean. Kind. Thank you.” – Steven C.
Continue Reading“Chase is friendly, smart and professional. Scott's made a good decision hiring him.” – Michael O.
Continue Reading“Curtis is always very helpful and considerate. Always enjoy talking to him.” – Barbara C.
Continue Reading“Good Job” – Bob F.
Continue Reading“Curtis is the best!” – Kim K.
Continue Reading“Lewis-Vine and Curtis Crawford have both made service calls in the past few weeks. They are both extremely professional, courteous, and thorough in their work. I’m still concerned that two different assessments have been made and not sure how the problem will be resolved. The first visit (Lewis-Vine) resulted in the assessment that we need…
Continue Reading“Curtis is the very best. He has been servicing our Geothermal unit for over 3 yrs.” – Jon M.
Continue Reading“Curtis is always very helpful and explains problems I might have very well.” – Barbara C.
Continue Reading“Professional. Courteous. Clean. Respectful. Helpful.” – Steven C.
Continue Reading“Rapid, knowledgeable service every time!” – Jace B.
Continue Reading“As always, Curtis careful, patient, and thorough.” – Sara P.
Continue Reading“Very good” – gwcampbell@skybest.com C.
Continue Reading“Lewis did a good job. He is new to us but we look forward to his help in the years to come.” – Mike O.
Continue Reading“As usual Trey Scott and Scott Brothers in general show whey they are number one in this area. Prompt, professional and got the job done. It is great that you stand by your work. Will continue to use you for routine maintenance as well.” – Philip B.
Continue Reading“Chase was prompt, professional, and pleasant. Thank you.” – Rebecca C.
Continue Reading“Professional, friendly, knowledgeable.” – Bruce K.
Continue Reading“Great job everyone has been super nice, profession and helpful. Curtis was down to earth, knew what the problems were and came back 2x ‘s to fix. Great people and co. Would highly recommend.” – Stephen C.
Continue Reading“Thanks for your quick response especially for a weekend call. Expert diagnosis on my Geothermal unit.” – Mike D.
Continue Reading“Kevin was very polite and done a very good diagnosis of my unit. Good asset for the company.” – Glenn G.
Continue Reading“Very polite and professional.” – Angela B.
Continue Reading“Kevin has performed Annual Preventive Maintenance for us several times. He is always courteous, professional and efficient. Scott Brothers installed our geothermal heat pump system ten years ago and we have been very satisfied. We use their Peak Performance Club for any preventive maintenance or repairs. Also must say that scheduling is easy with Donna.”…
Continue Reading“We are completely satisfied with Chase's work. It is good to know that the unit is in good operating condition and is running properly.” – Herbert P.
Continue Reading“It was a pleasure having Kevin in our home. He was very thorough and professional” – George G.
Continue Reading“Chase was friendly, helpful, and knowledgeable. In addition to the regular service, he also helped diagnose an additional issue we were having with the hot water.” – Robert S.
Continue Reading“Kevin is amazing! He’s been to our house several times to perform maintenance and he really takes care of our system. And it’s nice that we get the same technicians so we can form a relationship. I don’t have to let a stranger into my house but instead someone I trust to take care of…
Continue Reading“Thank you for sending Curtis. He is so cheerful, careful, efficient, and reliable. Today’s visit was for routine maintenance, but there is nothing routine in his carefulness. In the past, Curtis has painstakingly solved serious problems with my system, not leaving until he was absolutely certain it was working perfectly. I trust him. If you…
Continue Reading“Great experience! No issues. Great staff” – Mike N.
Continue Reading“Kevin did a great job for us. He is quiet an asset for Scott Brothers.” – Mike O.
Continue Reading“As always Kevin did a great job for Scotts Brothers. Repair was done quickly and correctly.” – Mike O.
Continue Reading“Curtis is wonderful. I trust his expertise, and I always appreciate his professionalism as well as his friendly nature.” – Margaret A.
Continue Reading“Prompt, quick, courteous, thorough” – William M.
Continue Reading“Kevin Woodie is both knowledgeable and through. He does Scotts Brothers super job every time he is assigned one. The should be proud of him.” – Mike O.
Continue Reading“Kevin helped us have air conditioning when part of our Geothermal system had a problem.” – Mike O.
Continue Reading“Kevin was very punctual. He performed the maintenance very thoroughly and carefully. He explained what he had done and answered all the questions I had. Kevin is courteous and professional. I feel very confident knowing that my hvac system was serviced by Kevin.” – Rebecca C.
Continue Reading“It is so great that I can with no hesitations trust Scott Brothers to got to my house or business when I am not there and do an unsurpassed job!” – burton m.
Continue Reading“Kevin was on time and did a great job. He was very polite and courteous . Thanks Kevin !!!” – Danny H.
Continue Reading“Great service from Kevin Woodie. He introduced himself with first AND last name when he arrived at the service address. This is important to me in this current world of service personnel appearing to be scared to use their last names in professional communications. Kevin confirmed what he was there to do, and went right…
Continue Reading“Kevin was great. He came right away and stayed until the problem was solved. He is a terrific representative of your company.” – JAMES G.
Continue Reading“We had been out of town for a week and when we returned home we tried to turn down the thermostat, but could not get it to start cooling. I called Scott Brothers and they sent out a technician, Kevin Woodie within 30 minutes or less. In a very short time he set the thermostat…
Continue Reading“Great” – Tom E.
Continue Reading“Great company to work with! Very happy with our geothermal system and maintenance.” – Jennifer L.
Continue Reading“Kevin is engaging and Leaves customer informed and confident in his work” – Robert S.
Continue Reading“Kevin was very thorough and professional” – Dan B.
Continue Reading“Friendly, kind, knowledgeable. Highly recommend this company and Kevin.” – Cathy S.
Continue Reading“I would like to let Kevin‘s employer know that he did an awesome job doing preventative maintenance on air geothermal system. Sincerely , Danny Harless” – Danny H.
Continue Reading“Excellent and prompt service” – Kim K.
Continue Reading“Very pleasant experience. Kevin performed service in timely manner.” – Danny B.
Continue Reading“Excellent, professional service.” – Renee S.
Continue Reading“We have had trouble with heat coming on unnecessarily. I talked with Curtis about it last month. He figured out that it was a damper issue. When we got to our house yesterday, the thermostat indicated that Curtis had fixed this problem. Please thank him for me for a job well done and for being…
Continue Reading“I am deeply appreciative to Michael Burkett for meeting with me to access the heating needs of my family's home place. His honesty was refreshing. If the family decides to install heat pumps/geo thermal in the future, you will be the first company I will contact because of Michael's honesty, professionalism and integrity. Blessings to…
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