Curtis Crawford
Service Technician
“Wonderful service. Located and fixed the problem quickly. Was very nice and professional”
“Thorough and has expertise needed to keep our system running well. Curtis is our technician of choice!”
“From the moment I call to make an appointment, to the timely arrival of my technician Curtis Crawford –
the entire experience is exceptional!!
Scott Brothers is simply the best!!
Thank you , always, Curtis for your expertise & care!”
“Curtis is great; just brought bad news today!”
“Curtis was very thorough and very knowledgeable of the equipment. Made reccomendations and explained the options.”
“I received it. I had another service co out here this morning and somehow the system is working ok now. They initially diagnosed the board in the air handler as needing replacement because the thermostat was not communicating with the the board while they spoke with Trane and then the system started to work. Two different evaluations with yours needing replacement of the thermostat and their replacement of the board on the air handler. At this time instead of replacing either one or both I will wait until it breaks again and then most probably replace both items. Because the system is working ok now I don't know what else to do other then wait till it breaks again. Do you have any other suggestions ?”
“Curtis Crawford has been servicing our unit for several years and as usual he is very professional and explains everything upon completion of maintenance. We are very pleased with the service we receive from Scott Brothers.”
“Curtis worked for over two hours trying to figure out what was keeping our new system from producing air conditioning.
As the system we choose does not have tech support available on weekends. He tried everything he could do without them.
Promising to return next week when tech for our system is available.
Thank you Curtis for trying everything you could think of today.”
“Curtis simply could not have been more professional and thorough with our routine maintenance. He found and corrected an issue and offered other recommendations to keep our system running well. I'm very happy with Scott Brothers and their tecnicians.”
“Curtis was very efficient and knowledgeable. I am very satisfied with the service.
Thank you!”
“As we are occasional users of this house, it is great to have a preventive maintenance service like yours for the unit you installed not too long ago. Thanks!”
“Curtis was a pleasure to work with. He was professional, prompt, and polite. He managed to repair and replace the necessary parts to get our family of 8 back with heat in a timely fashion. We’d gladly use Scott Bros and Curtis for any future hearing and cooling needs.”
“Get experience as always! Curtis located the problem immediately and an easy fix and gone.”
“Great service, prompt, polite and timely. I’ve used Scott Brothers twice and will continue to do so.”
“Curtis was very professional and worked quickly to get our unit running. We appreciate Scott Brothers.”
“Curtis, is a great guy and good tech, give him 5.”
“Curtis is great! I love that you send reminders and arrival times of Curtis’ visit. He was prompt, friendly and informative. I’m very happy with the service and would highly recommend Scott Bros.”
“Curtis was extremely helpful finding the problem and getting us fixed up. He was very friendly and polite as well which goes a long way in service work. Very satisfied with the service provided.”
“The technician Curtis Crawford was very professional and very kind..
I recommend him for any service call needed..
I really appreciate the service we received today and recommend this company to all .”
“We came up to cabin and had no heat. After a call to SB, they sent Curtis to our home. He identified the problems and repaired one right away and ordered parts for the other problem. Curtis was very friendly and knowledgeable.”
“In today’s hectic world, it is difficult to find true, dedicated professionals. Curtis Crawford is rare, indeed.
Meticulous, experienced, and personable, Mr. Crawford is a tribute to Scott Brothers Company.”
“Curtis did a great job with our annual maintenance. He also connected our thermostat to WiFi for us. He called us to discuss everything. We are very pleased. Thank you Curtis and Scott Brothers!!”
“Curtis was very friendly and helpful. He represents your company well!”
“Mr. Crawford was great! Very knowledgeable and worked extra hard to get our furnace up and running. He was so friendly and nice. I would recommend using him and Scott Brothers for your needs.”
“I called Scott Brothers this morning about our gas furnace not functioning properly. They sent Mr. Curtis Crawford out to diagnose the issue and make any repairs necessary. He was able to determine that the furnace was still working properly, and that the issue was most likely an ice blockage in the exhaust. He was knowledgeable and helpful, and I learned a few things about our furnace.
Always satisfied with Scott Brothers. We value our association with them!”
“Curtis is always polite, efficient and terrific. Fixed my unit and checked to make sure everything else was running fine too.”
“👍all good but billed twice. Paid Curtis at time of service then received another invoice a couple days later”
“Chad was very nice, professional and polite. Worked hard, efficiently and fast. Went straight to work and found the problem. Was not here long at all anf fixed our problem efficiently..”
“Curtis is always prompt, efficient and courteous. Although he could not complete the repair today, he promised a quote on repair vs replacement of my unit by end of today.”
“Curtis was great. Took his time doing a thorough review of the system and tolerated my inquisitive dog.”
“It is always a pleasure to see Curtis. His experience is always welcomed.”
“Curtis is great!! Very efficient, on time and a pleasure to deal with .”
“He was on time and professional, and able to diagnose the problem very quickly.”
“Curtis Crawford was on time, professional and courteous.”
“It was a pleasure having Curtis fix our heat pump.”
“Curtis was very knowledgeable and pleasant to work with. Our entire experience with Scott Brothers has been great.”
“Very Thorough, knowledgeable, and friendly.”
“Technician was very friendly and I felt he was trustworthy.”
“Curtis has been great to work with. Prompt service. Great company.”
“Curtis is great and knows from His experience just how to fix the problems.”
“Curtis is always on time and knows what he is doing.
He is the best”
“Curtis is truly a very valuable asset to Scott Bros.,He is very thorough and continues to advise based on his knowledge and experience. Very trustworthy and a pleasure to do business with. We will request Curtis going forward for any maintenance or repairs on our system.”
“Very good job. Was professional, He was prompt and knowledgeable.”
“On time. Thorough. Explains repairs performed. Extremely dependable. Friendly. Respectful. Trustworthy.”
“Curtis has always been extremely courteous and very efficient in his work. We greatly appreciate him and both Chad and Randall for the discounts and for providing amazing service to our whole county. Especially now!!! We recommend this company to everyone needing help w/ their heating and cooling systems. Top Notch!! Thanks guys for helping our church get back to something close to normal after this devastating storm event.”
“Curtis did a water inspection for us and was very professional and friendly. Did a good, thorough job and went over everything with a fine tooth comb. Would highly recommend.”
“Thank you Chad, and Brenda for your quick response for a technical quick repair!”
“Mr. Crawford was pleasant, friendly and was it was a pleasure to have him look at my furnace. I am very happy with my experience with Scott Brothers.”
“On time, very knowledgeable, professional, and friendly! Very pleased with his service!”
“Very professional, yet personable. Good advice, great recommendations.”
“Called on a Sunday morning and repair was done before noon. It’s wonderful having a service company you can trust and depend on. Thank you Curtis and Brandon”
“On time, performed service
Neat, clean, knowledgeable”
“Curtis was helpful in talking through a leak issue we have had. Very thorough and knowledgeable”
“Very courteous and explained what was going on with the upstairs system in a way this old gal could understand.
Highly recommend Curtis as a technician”
“Curtis was such a nice guy, very professional and informative.”
“Curtis Crawford is a knowledgeable, Responsible and pleasant employee of yours. He always gives high quality work. We are glad to have a local person into our home. Thank you”
“Excellent service. Very professional and nice tech. Would recommend any time.”
“Curtis did an excellent job on this repair.”
“Curtis is great and he gets 5 Stars. But, we are asked to confirm appointments a day early without any window of time when the service technician will arrive. This should be added to the confirmation process. In addition , when sending the technician is on his way, the arrival time is inconsistent. Suggest this notice go out when your technician is approximately 30 minutes from arriving.”
“Curtis was on time, very courteous and knowledgeable about our system.”
“I had a wonderful experience from start to finish with your company. Curtis was professional and thorough in his diagnosis and repair. Very happy and will highly recommend!”
“Very personable technician. Service was excellent. After Curtis’s visit, I feel confident that our heat pump and mini splits are in competent, caring hands. Very grateful to Curtis and Scott Brothers.”
“Prompt, professional, smart. We love Curtis!”
“Curtis, was on time, polite, diagnosed and repaired the blower motor. Took a little more time to get correct part but that was not on Curtis or Scott. I paid for what I got…what more can you ask for? Gamble with cheaper or just get it done right and honest the first time.”
“Curtis is a great technician. Efficient, professional and very knowledgeable.”
“Fixed the AC very quickly and was friendly, he also took a spider outside for me that I had under a cup because I'm scared of them. Thank you!!”
“Curtis was very professional and detailed. We needed our AC checked and he did a full check for us and explained everything to us and answered all my questions. I will defiantly be using them again for all future Ac and heat needs”
“It was a pleasant experience. All were courteous, very skilled and with fantastic interpersonal skills. Job done in record time.”
“It was a pleasant experience. All were courteous, very skilled and with fantastic interpersonal skills. Job done in record time.”
“As senior citizens with health issues, we appreciate the prompt and courteous service of your employee, Curtis Crawford.
He is a pleasant young man and certainly knows his stuff! You are fortunate to have him as an employee to represent your company.
He had our air conditioner repair completed quickly and efficiently. Thank you”
“Curtis is polite, knowledgeable, and friendly. He completed our maintenance check in a timely manner.”
“Curtis was outstanding, knowledgeable, friendly”
“As always, Curtis was prompt and efficient in his service.”
“Very friendly! We felt very comfortable that he was knowledgeable and able to discuss the issues. Trust his opinion. Look for to working with this company in future!”
“Curtis was prompt and professional.”
“Scott Brothers Rocks!
Best Products, Best Service…. . And
Outstanding Personnel from scheduling on the phone to maintenance completion !
Professional, Knowledgeable and Courteous.
Thanks again Curtis Crawford !”
“Curtis was amazing in helping me understand the systems as a new homeowner and helping me get set up to manage the system online and remotely.”
“As always Curtis takes care of maintenance. He is respectful and does the job in a timely manner. We appreciate all of Scott brothers employees. Thanks Curtis for putting up with our furbabies. See ya next time.”
“Curtis was very professional and did a wonderful job.”
“Curtis is a very professional technician and told us of everything he was going to check and do.
He checked with us before replacing any parts needed and how much it would cost.
I would recommend Scott Brothers.”
“Curtis has been my service rep for many years. He really cares about his customers and is most knowledgeable. I always wait to have him available for my twice yearly maintenance appointment.”
“Exceptional service provided. Kind and humble service man. Appreciated willingness to explain how he fixed the cooling problem.”
“Curtis is great, very knowledgeable and right to business!!”
“Great service and super responsive.
Scott Brothers called me back in a weekend and was able to get to my house the next day. Curtis was super to work with.
David.”
“As always, tech Curtis was courteous, knowledgeable, and just a pleasure to work with. Replacing our system a few years ago with a Scott Brothers hvac system was a great choice!”
“Very good service. Came on time, very polite and went over all the items for service”
“Curtis knew what he was doing and was very helpful with my questions”
“Based on the report I can assume all went well. Didn’t need the extras. See you in the fall”
“Curtis came for routine maintenance on our heat pumps and gas furnace. He was very thorough and knowledgeable, answered all our questions.”
“Curtis is very friendly and professional. He is timely and knowledgeable and goes above and beyond to make sure that we are happy. Very grateful to have him.”
“On time, complete checking everything, and was done. No problems found.
He was very professional and knowledgeable.”
“Curtis Crawford always does great work. He is very knowledgeable and informative.”
“Curtis was very professional. This is our second time he’s been to our house and he is a wonderful technician. He listens. He’s thorough. He suggested the maintenance plan, which makes a lot of sense as it pays for two service calls, as well as some other perks, such as air filters. No pressure, but just makes sense kind of presentation. The system is working properly now, but if it has any issues, we were invited to give a call. Appreciated!”
“Excellent-Curtis was professional, knowledgeable, thorough, and competent! Would welcome his return at anytime for diagnosis/ evaluation/ and completion of any problem!!
Thank you for a quick response and excellent service!””
“Curtis was very knowledgable and helpful. Efficient and made good recommendations.”
“Excellent service! Thank you Chad for making sure that we were worked in before the end of the day! Thank you to Shae for keeping us updated! Thank you to Mr Crawford for his kindness and taking care of our needs!”
“Curtis was kind, polite, and knowledgeable regarding my equipment and answered all my questions/concerns for its operation.”
“Curtis was very professional. Our system is working fine.”
“On time. Fixed thermostat in a few minutes
Very personable and knew my system. Great service”
“I have used Scott Brothers exclusively as long as I’ve lived here. My house is 103 years old (heated with fire places of course). I’ve had Scott Brothers install my heat pump, a/c, new ductwork and air purefication system. This is the 11th house I have owned during my 73 years on this planet. I’ve dealt with at least 11 different HVAC companies. I can unreservedly say that Scott Brothers is the best one I’ve ever dealt with.”
“No issues, scheduled service call handled professionally”
“Thankful for the prompt response from Scott Bros and Mr Crawford. Partime residents and it appeared had issue with heat pump. Mr Crawford tested the system and all its components to insure it was working properly. Again thanks for the quick service!”
“I met Curtis at our neighbor’s house, Ken and Sandy Jones, for him to do a complete check of their heat pump system. I enjoyed meeting Curtis and he did a very thorough job of checking everything out. Ken was concerned that there was a problem with the system since his electric bill had a sharp increase. Thankfully, the system checked out fine. Thanks to Scott Brother’s for responding so quickly to the Jones’ service call!
Merry Christmas to all the fine professionals at Scott Brothers!!
Mike Mincey”
“Curtis was patient and informative, did the work and checked out the results to find an additional issue. He provided me with clear information about what to do next. We now have an action plan to resolve the situation. I couldn’t ask for more.”
“I’ve experienced absolutely the VERY BEST Customer Service each and every time, by “every one” of the Scott Brothers “Professional Team”, from telephone conversations to text messaging and personal one on one home visits. Highly Recommend this “Professional” Company!”
“As always Curtis was on time. He’s respectful. He explains what we need. He does inspection in a timely manner. We appreciate Scott brothers and Curtis Crawford. Thanks so much.”
“Curtis did a great job. He was very helpful to us and resolved all our issues.”
“Curtis has been to our house several times for scheduled maintenance and a few repairs. He is always so polite and professional. He is very knowledgeable, and I always feel confident that the best job was done.”
“Curtis is wonderful! I had been told by a local HVAC company that my unit needed to be replaced. Curtis evaluated the unit and repaired for a minimal amount. Very honest and helpful company!”
“Excellent professional service. Highly recommend Curtis and Scott Brothers”
“Curtis was very professional, and a wonderful person.”
“Curtis did a wonderful job of honestly evaluating my system and pinpointing the problem. His mannerism is terrific and he serves as an excellent example of a caring professional. I would hire him for my company if I could!”
“We returned from a medical appointment in Winston late at night to find that our system, which had inexplicably broken down the previous day was functioning and that our house was warm and welcoming. Curtis had been very rapidly dispatched in our absence and had apparently located and fixed the problem. That was very fortunate because a cold front was just coming in and the weekend was upon us. We are both inn our 80s and would have been very uncomfortable, to say the least, had we had to contend with no heat for several days. So Bravo and sincere thanks to Curtis for coming so swiftly in our absence and efficiently doing the work and Bravo and thanks also to Brenda and Chad for dispatching him so promptly after being notified of the problem.”
“Scott Bros is a great team, I always had a great service from them.”
“Curtis Crawford did a GREAT job figuring out the best Wifi thermostat for my situation and installing it. Thank you Curtis and Scott Brothers!!”
“Curtis was very courteous, friendly, and we thought thorough in performing our check-up.”
“Problem, fan was continuously running, manufacturer said it was the board gone bad, but Curtis dug deeper and found two wires touching as a result of Chad’s work on the humidifier, problem solved! Curtis IS the best! He’s also a damn good fisherman! THANK YOU CURTIS !”
“The Best! I appreciate Scott Brothers from the moment I call ( the ladies that answer are always friendly and SO helpful), to the time our technician ( Curtis:) comes ..the company also sends a picture of who is coming and that they are on the way… Curtis is thorough and knowledgeable !! This seems to be The Scott Brother’s way..as I have talked to my neighbors who use them also. So glad we purchased our system from them and that they do the maintenance also. Thanks again for great Products, Maintenance, and Service from start to finish!!”
“As always, great service but today was a step above as Curtis was able to get my thermostat fixed for remote access after several others had not been able to in the past. He took the time, made the effort, and made my day! Thanks Curtis and to Scott Brothers for being a trusted company.”
“Curtis was outstanding. Great tech, very nice person, enjoyable to chat with. Very thorough and detailed. Knew right away what the problem was.”
“Curtis was on time and serviced our furnace as requested. He also installed two new thermostats and explained their operation in layman’s terms.”
“Curtis was friendly and polite and identified the problem quickly. Even though it was raining, he fixed it within a few minutes. Also, he explained what may have been causing the problem.”
“Curtis arrived quickly and completed repair.”
“Curtis is awesome! Always polite, helpful and respectful of time.”
“Very courteous, professional, and knowledgeable. Seems to have fixed my issues. Thank you”
“Curtis was great. He diagnosed the issue and was very informative on what might be going on. Look forward to working with him again!”
“Just wanted you to know that Curtis was able to come out to the church and solve the problem.
We appreciate his experience and ability to help us. I would like to know if you think’ we should be on a yearly maintenance check up program. Not sure what time of the year this is done, but it’s something i think we need to look at.
Thanks, we appreciate all the employees of Scott Brothers….
“Curtis was very professional and courteous and identified the problem in no time. Thank you so much!”
“We have been using Scott Brothers for five years now. They have always done excellent work for us. They are reliable and honest folks to deal with. Curtis Crawford, who usually services our units, is an extremely experienced tech. We are very happy with the company and all of the staff at Scott Brothers.”
“Curtis is always respectful and courteous. Asks about any concerns we have. And shows compassion for people. Thank you. Will recommend you company to friends,neighbors,and family!”
“Very prompt, courteous and professional.”
“Curtis does an excellent job. Also interfaces with customer very well”
“We had 2 other service people and we feel that were not too honest. Mr. Crawford serviced and fixed dehumidifier. We appreciate his honesty. Thank you.”
“Scott Brothers is THE BEST! Punctual, Dependable, Courteous and Knowledgeable!!!! Appreciate their Expertise !”
“Top notch! All around professional. Highly skilled -would recommend him to anyone. Would prefer him to do all of our maintenance.”
“Great service, great response time! I would highly recommend them!”
“We were surprised to see Curtis again as he used to service us years ago. He always does a great job of looking at everything and telling us if we need to replace anything.”
“Very satisfied with the service. Curtis is professional and cordial.”
“Curtis is always professional and keeps me informed of what he is doing during each visit. He answers my questions and verifies that I understand.”
“Arrived on time and did a thorough job servicing our units.”
“Curtis was very knowledgeable, friendly, thorough and efficient with the work.”
“Curtis is always kind & knowledgeable. Gets things fixed and explains his work.”
“Thank you Curtis for always being courteous and professional.”
“Curtis is and has been exceptionally good at determining what ever a problem is and doing the necessary repair.”
“Curtis checked everything thoroughly. He informed us of issues and potential problems and gave us recommendations for repairs and maintenance.”
“We ONLY trust our heating and air conditioning to Scott Brother’s.”
“Scott Brothers responded immediately when our heat went out. Curtis was wonderful and explained things well. Thank you!”
“Excellent in every area. Very thorough. Good customer relations.”
“Annual maintenance done yesterday . As always, professional, skilled and friendly. We were glad to meet Curtis.”
“Once again, Curtis came through! It’s pretty easy to tell your business is run very well with good employees, great to do business with you.”
“Always good service. Great company and great people.”
“It started the first time he turn it on. Then he checked it out until he found the reason it didn’t work for us,and fixed it.”
“Curtis was very helpful and informative!”
“Curtis always does a good job. He is courteous and respectful. Always shows concern for well being. Thanks Curtis and the whole Scott brothers team!”
“Professional and courteous. Would definitely recommend for service of Trane heat pumps.”
“Curtis was quick, professional, and did a great job bringing my furnace back to life. I would recommend him to everyone.”
“While out of town, and during the coldest weather in many years, our unit would not run. After talking with technician (Chase) by phone late that evening, he gave some suggestions to try and troubleshoot the problem (to no avail). He was patient and helpful, even though the calls were after business hours. He suggested a cause of the problem, which we were able to relay to Curtis when he came for the service call. We appreciate that a technician (Curtis) was sent the next morning. He was able to fix the problem quickly. As always, we were pleased with the service provided by Scott Brothers employees.”
“Curtis did a great job. He was courteous and helpful.”
“He was timely, professional, and overall did a good job.”
“I have been doing business with Scott Brothers for several years. They have always provided me with prompt, professional service.”
“Curtis was so thorough & helpful. Thank you.”
“Curtis and his helper were very courteous and explained everything thoroughly.”
“It is always so nice working with Curtis. He is so polite and great with the dogs.”
“Curtis was very knowledgeable and answered all of our questions. We are fairly new to having a furnace and he helped us out tremendously. He went above and beyond for us. We will definitely be using y’all again for our heating/AC needs. Thank you!”
“Curtis is always very courteous and he has a very pleasant personality. We have known him since we moved here and couldn’t ask for anyone better.”
“A text was sent to me with a picture of my technician. He arrived and did the service in a timely fashion. He told me what he did and it was excellent service”
“Curtis answered my concerns very professionally. He checked my freon levels and verified that my defrost cycle is working on my outside unit. Thanks Curtis.”
“Curtis is the best! Have many years with him. Will always wait until he is available. Have every confidence in his work and recommendations.”
“We are very happy with the service/maintenance that Curtis performed on our unit. He is a great guy to work with. Scott Brother’s are an exceptionally great company. Thank you, sincerely James”
“Curtis did an excellent job; he was very knowledgeable, nice, and kept everything clean.”
“Scott Brothers is The Best!
From the owners , to front desk ( answering questions, arranging appointments,etc) ..to my technician Curtis Crawford who is knowledgeable , thorough and friendly ..the entire experience with this company is top notch!!!
Thank you Scott Brothers & Staff!!”
“Technician Curtis Crawford and Scott Brothers Heating And Cooling provide me the highest level of professional service available. I have used Scott Brothers for three years in a row and Curtis has been the one that has done the service all three years. That’s important to me because in this age of employee turn over I can count on a pro like Curtis taking care of all my heating and cooling needs. You can’t put a price on that kind of trust, value, and peace of mind. Thanks Scott Brothers!”
“First off, same day service. Second – on time. Third – resolved the issue with the furnace the same day. Literally, this is what I wish all service companies were like. Very fast service, on time, communicated well, resolving the issue because they know what they're doing.”
“Prompt, professional, efficient and friendly. All you can ask of a service technician plus an extra level of caring about his customers.”
“Curtis is so polite and professional. He genuinely cares and offers great advice. Very efficient also.”
“Curtis was professional, courteous and timely.”
“Curtis got our system up and running , thanks for fitting us in and getting us back up and running!”
“Curtis was very professional, patient and knowledgeable. He found issues we had not and was able to fix us all up.”
“Curtis was friendly, informative, on time and explained to me exactly what was going on with my mini splits. He was thorough and answered all my questions politely. I am very happy with Scott Bros!!!!”
“Curtis is professional, friendly & extremely knowledgeable..
Appreciate his service & Scott Brothers !”
“Curtis Crawford is honest and extremely knowledgeable. He is the only one we want working on our system.”
“Curtis was very polite and friendly. He came in and not only fixed the problem but walked me through how to fix this issue for future reference.”
“Curtis performed the semi-annual maintenance check on our unit. He did a thorough job and answered all of my questions. I’m most pleased with his work.”
“Curtis performed our service in his customary professional and thorough manner. He was on time and answered all my questions about our HVAC systems. Excellent job!”
“Very efficient. Explained everything he was doing and made energy saving suggestions. Terrific experience. Our go to company for heat and air issues.”
“Very professional, efficient and pleasant to deal with. Diagnosed the problem, ordered parts and met the schedule they set for repairs.”
“Friendly, fast service. Technician did a thorough job on our system.”
“Curtis is polite, quick and efficient. He does a great job.”
“I appreciated that Curtis through text notified me when he was on his way as well as his picture. He listened well, was knowledgeable, communicated the problem and the process how to remedy it. I was very pleased with this first visit.”
“You guys are awesome. Took time to diagnose problem, order part, and install quickly. Thank u for ur promptness, expertise, and professionalism.”
“Excellent response time, knowledge, and friendly service. 2nd time we’ve had Scott Brothers maintain this unit and always the best service. Highly recommend!!!”
“So thankful to Scott Brothers for the fast service after our air conditioner didn’t work. They arranged an appointment for the next day.
Curtis was great and fixed the problem in a short time.”
“Curtis was great! Worked quickly and efficiently and explained everything to me about what he did and needed to do.”
“Quick and efficient service.
Very pleasant technician,”
“Was there promptly, fixed quickly. Unit runs great again.”
“Curtis was great. He was knowledgeable and professional.”
“Mr Crawford was very professional. Very polite. He serviced our unit competently. Good to know we are all set to go.”
“Courteous, prompt, efficient (as usual).”
“Loved the technician. He was very capable and caring as well. Thank you!!”
“Curtis, as always, was very professional and personable. He completed work in a very timely fashion and had a short conversation with us prior to leaving. We are very please with the service we receive from Scott Brothers.”
“Curtis is always pleasant and professional and we are happy to be with Scott Brothers services again.
We were very pleased to have our HVAC systems thoroughly checked out and serviced to our satisfaction. Thank you!”
“Curtis was very professional and as helpful as he could be! We’re still waiting to see what will happen with our unit but we have full confidence in Scott Bros to take care of us!”
“Outstanding diagnostics and repairman!”
“All of the techs that have been here have been courteous and very friendly. Feels good to be able to have someone in your home that you don’t worry about being there.”
“Curtis is the most professional service man and one of the nicest people person that has ever done work for me.”
“Curtis is always here on time. He is courteous and friendly. And he does an exceptional job taking care of our heating and air needs. Thanks Scott brothers for taking care of our system and having great technicians.”
“Curtis has serviced our units before and was familiar with the installation. He was on-time, prepared, polite, and efficient. He kept me informed and answered my questions. Very happy with the service. Have used other HVAC companies and found Scott Bros. to be best.”
“After submitting my request for maintenance at 7:30 AM for a heating problem, I received a call back from the Scott Brothers office about 8:00 AM that Curtis would be to my house about 9:00 after he finished another job near by. He arrived at the appointed time and went to work troubleshooting the problem which took some time given the complexity of my system. He eventually identified the problem and made the needed corrections resulting in HEAT. Curtis has always been very professional and courteous when he has provided service. He is very knowledgeable, organized and systematic in how he troubleshoots problems. Scott Bros. have an excellent service technician in Curtis.”
“Maintenance service was performed by Curtis. He was friendly, courteous, and efficient in completing the maintenance. We are always impressed with the professionalism of Scott Brothers technicians!”
“Curtis is always very polite, friendly and thorough! Excellent representative for your company.”
“Curtis was very knowledgeable and courteous during his time at my home.”
“I was very impressed at how quickly and professional the technicians were when replacing my outdoor unit. Great customer service. I highly recommend Scott Brothers for all your heating and air needs.”
“Originally we had a diagnosis by another technician, who advised all was good but that the thermostat needed to be replaced. The thermostat cost $450. When Curtis C. came with the thermostat he took the time to do another diagnosis and determine that our existing thermostat was programmed incorrectly. His knowledge was exactly what we needed AND appreciated. Great customer service and exceptional skill in his trade. Thank you Curtis C.”
“Curtis diagnosed and fixed our issue so fast my heads spinning . Awesome service! Thank you for getting the heat back on, on this very cold day!”
“Curtis was FABULOUS! He called me back last night, and showed me how to determine what needed to be done with my furnace (by seeing how many times a small red LED light flashed). We determined my furnace had a bad igniter. He was at my home at 10 today (Saturday), and he had the furnace fixed by around 10:45.”
“Curtis is awesome, very professional, knowledgable, and smart. Please keep Curtis happy!”
“Superior service! When we left a message during severe weather on a weekend about a problem with our heat pump, this company promptly called us back and sent Curtis to diagnose the issue and take care of the repair. Curtis checked out the system thoroughly and made changes to increase its efficiency. We are very impressed with the professionalism of Scott Brothers!”
“Curtis never gave up. I wish I had bought my mini split system from Scott Brothers.”