Very pleasant technician,”
“Was there promptly, fixed quickly. Unit runs great again.”
“Chase was thorough, professional, and friendly/helpful. Diagnosed a faulty fan motor (Trane unit originally installed by Scott Brothers).”
“Curtis was great. He was knowledgeable and professional.”
“Chase did an excellent job. Explained things and took time needed to answer questions in detail. Very pleasant and ensured other questions about the units were also explained and understood.”
“The outstanding service provided me today only goes to show why the Scott Brothers team is number one in the High Country! Can’t thank you all enough!”
“Andy did a great job, on time and got us back up and running. Knowledgeable, professional and nice, Great job SB”
“Chase came out and was very professional. Was timely and pleasant to deal with. Unfortunately, he could not fix our issue as it has to do with our router (we have a mesh router). He had to contact Mitsubishi and they confirmed that their thermostat doesn’t work with mesh routers… He gave us a suggestion of using an older router for that specific unit and we’ll try that and see if it works. bThe only reason for 4 stars vs 5 was that we felt the manufacturer should be able to make amends for this since it’s newer technology…not because of Chase or his ability…”