“Curtis was FABULOUS! He called me back last night, and showed me how to determine what needed to be done with my furnace (by seeing how many times a small red LED light flashed). We determined my furnace had a bad igniter. He was at my home at 10 today (Saturday), and he had the furnace fixed by around 10:45.”
“Guys did a great job fixing an issue with one of my air handlers. They stuck with it and got it resolved!!!”
“Luke is a pleasant and knowledgeable technician (don’t know his title).
He was efficient getting his job done. He answered our questions with confidence.
He is a professional.”
“Curtis is awesome, very professional, knowledgable, and smart. Please keep Curtis happy!”
“Luke was very professional and did an outstanding job. He did have a few questions, but knew just how to get them resolved. I look forward to having Luke assist us again in the near future.”
“The maintenance check was yesterday and some repairs were made. Unfortunately, the repair did not function correctly. Called last night and the person came out this morning to fix it. It was fixed and the heat was on again. Even with the little glitch, it all worked out maybe not as fast as we wanted. Luke worked hard to fix it and was very apologetic. He was also very courteous and took extra steps to make sure it was working. We appreciate his hard work and would certainly have him come back for future checks.”
“I am so glad I went with Scott Bros.
Service was outstanding from the beginning to the end. We called 5 businesses and I heard from them the first day after my call and came right out. I got an estimate the next day via email. He was the only one that we saw or heard from that week and none of the others mentioned the type of unit available.
The installers where on time and jumped on it an were done that afternoon. No guessing and knew how to get it done. No problems to trouble shoot and when turned on it was perfect. Tip of my hat to the whole company. Nice people. Nice trucks. Nice equipment and very well trained. Appearance of the workers was very nice all in work jackets with names and numbers Very professional and I would highly recommend them to anyone.
The owner we talked with when they called to say our unit was in and It came in a week earlier than anticipated and he bent over backward to accommodate our needs and special situation.
Thanks for the professional handling and service we received.