“Scott Brothers was able to quickly respond to may call about having no heat on my first floor sourced from a duel source capable furnance and heat pump. They were there within 60 minutes of my initial call. Service technician Delany Thomas did a great job assessing and explaining the situation to me after his initial evaluation.
He was very knowledgable and courteous. Unfortunately, it looks like our recent Hurricane Helene flood waters overwhelmed my furnance in the crawl space such that it needs replacing. Perhaps the heat pump, too. I am waiting on the official estimates from your company on that. I do really appreciate your prompt response to my service call.”
“Brenda was very helpful in scheduling and her communication and Delaney was very professional, efficient and concise with his maintenance and explanation of his findings. I look forward to Scott Brothers taking care of my heating and air !”
“On time. Thorough. Explains repairs performed. Extremely dependable. Friendly. Respectful. Trustworthy.”
“Delany did a fine job. I was very pleased.”
“Tyler, Robert, and Drake did an excellent job on my installation. What a group! even though the blower motor was defective, their effort to correct this was great. they tried their best to get a replacement motor the same day; but the replacement motor specified was the wrong part. Never the less, they acquired the correct motor and installed it the next day and finished the the system installation. Great work!
Also, Michael, Mike, and Wanda were instrumental in selecting, scheduling, and installing my new system. i appreciate their professional efforts.
It's nice to have a company like scott brothers that i can trust and depend on.”
“as always, Andy's service excellent. he was personable, knowledgeable, and a very capable trouble shooter. i feel you're fortunate to have him.”