Chase Scott

Service Technician

Chase-Scott-Service-Tech

Ductless Mini-Split Maintenance in West Jefferson, NC 28663

April 5, 2022

“Excellent”

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Mini-Split Installation in Todd, NC 28684

March 23, 2022

“Excellent service. Chase installed two Phenomenal Aire units, asked us about our preferences on a couple of things related to the installation, explained the best options for the fan setting on the HVAC unit now that the Phenomenal Aire unit is in place, and did a 6-month service check on both our HVAC system and…

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Heat Pump Repair in West Jefferson, NC 28694

March 21, 2022

“Great service! Our unit is working right!”

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Heat Pump Repair in West Jefferson, NC 28694

March 15, 2022

“On time and good service. Chase was informative about the repair he made restoring our system while he orders a part.”

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Ductless Mini-Split Replacement in Vilas, NC 28679

March 4, 2022

“I was very impressed at how quickly and professional the technicians were when replacing my outdoor unit. Great customer service. I highly recommend Scott Brothers for all your heating and air needs.”

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Heat Pump Maintenance in Todd, NC 28684

February 19, 2022

“Quick response to service request.”

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Ductless Mini-Split Repair in Boone, NC 28679

February 16, 2022

“Chase was on time and explained the problem in a through way as to what was happening with my heating system so I could understand. Great customer service.”

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Air Conditioner Repair in Boone, NC 28607

February 4, 2022

“Guys did a great job fixing an issue with one of my air handlers. They stuck with it and got it resolved!!!”

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Oil Furnace Repair in West Jefferson, NC 27603

January 12, 2022

“Chase was very friendly and professional. Enjoyed talking to him”

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Gas Furnace Repair in Fleetwood, NC 32756

January 12, 2022

“Excellent/ Thank You”

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Oil Furnace Repair in Warrensville, NC 28693

January 11, 2022

“Chase was a very nice young man. He seemed very knowledgeable. He explained that we needed to not do anything at this time, but just keep a check on things. We were very pleased that he did not install something that we did not need at this time.”

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Heat Pump Maintenance in Fleetwood, NC 28626

January 6, 2022

“Excellent service – as usual”

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Heat Pump Repair in Todd, NC 28684

January 5, 2022

“Scott Brothers is the BOMB! I woke up to no heat! I called the company who installed the system and was told they couldn’t get to me before 1/14/22-9 days away. Called Scott Brothers and they said they would have someone out between 930-1230. Chase arrived a little before 10 and got right to work.…

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Gas Furnace Repair in Creston, NC 28615

January 5, 2022

“Chase was fast and knowledgeable. Did a basic maintenance after solving the main issue. Much appreciated. Thanks”

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Oil Furnace Repair in Boone, NC 28607

January 4, 2022

“Chase was very professional and kind. I can’t express enough how appreciative I was for him driving out to us and even gave us some recommendations on what to do next. Highly recommend”

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Air Conditioner Maintenance in Fleetwood, NC 28626

December 30, 2021

“Outstanding service as it always has been since 2008.”

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Repair in Todd, NC 28684

December 29, 2021

“Chase was awesome! Very knowledgeable and explained everything. Gave me options on monthly plan as well with no pressure. Pricing seems high for what was done but not like I have a choice. That’s not on Chase, again he was awesome!!”

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Oil Furnace Repair in Crumpler, NC 28631

December 23, 2021

“Chase was thorough and checked all possible causes of the problem. Explained what he was doing and why. Repaired successfully.”

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Gas Furnace Repair in Fleetwood, NC 28626

December 22, 2021

“Great Service.”

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Heat Pump Maintenance in Fleetwood, NC 28626

December 15, 2021

“Chase is always professional and helpful.”

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Gas Furnace Maintenance in Wilkesboro, NC 28654

December 14, 2021

“Chase was very professional, personable, knowledgeable, and informative. He arrived at our appointed time and was very thorough in explaining our issues and options. This was our first time using Scott Brothers and were extremely impressed and will continue using them for all our HVAC needs. Thank you Chase”

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Other Maintenance in Fleetwood, NC 28626

December 10, 2021

“Very knowledgeable, friendly, explained things well.”

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Gas Furnace Maintenance in Warrensville, NC 28693

November 26, 2021

“As always, the technicians were completely informative and courteous in performing maintenance service for our home this morning (November 26, 2021). They were efficient and friendly, and my wife and I are genuinely grateful for their help. It is always a pleasure to have Scott Brothers representatives in our home!”

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Geothermal Heat Pump Repair in Lansing, NC 28643

November 22, 2021

“Pleased with the service and speedy response. However, this recurring problem with one zone duct door has been an issue.”

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Zone Control System Maintenance in Fleetwood, NC 28694

November 16, 2021

“Two men were very polite and friendly. They seemed to be very knowledgeable about our system of heat. We forgot to ask a question about where to get a propane detector . Perhaps you could Email us to say if we need one, and where to get it.”

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Heat Pump Repair in Fleetwood, NC 28626

November 9, 2021

“Chase is always friendly, helpful, and prompt.”

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Oil Furnace Maintenance in Boone, NC 28607

November 5, 2021

“We love Scott Brothers. Immediate and honest service. Chase is great to work with and efficient. So thankful for him and all the employees at Scott Brothers!”

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Gas Furnace Repair in Boone, NC 28607

October 27, 2021

“Scott Brothers came to my rescue the same day after I woke up to find my heater not working and the inside temperatures dropping. Chase Scott came, assessed the problem, replaced the necessary parts, analyzed the entire system for other current or possible future issues I am likely to experience. I am very pleased with…

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Other Repair in Boone, NC 28607

October 20, 2021

“Chase is great!”

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Zone Control System Maintenance in Warrensville, NC 28693

October 14, 2021

“I can’t remember the tech’s name. It was one of the Sons. His work was excellent. He was very professional, courteous and friendly. We talk much about life itself. He was very knowledgeable about much we talked about. Give him a raise. We talked about that as well. LOL! As you can see I have…

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Heat Pump Maintenance in Laurel Springs, NC 28644

October 8, 2021

“Excellent service by a highly knowledgeable technician.”

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Heat Pump Maintenance in Fleetwood, NC 28626

September 20, 2021

“Chase is always prompt, friendly, and professional. Very knowledgeable and helpful.”

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Geothermal Heat Pump Repair in Sparta, NC 28675

September 1, 2021

“Chase was on time and very responsive to the need. I would highly recommend both Chase and Scott Brothers.”

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Air Conditioner Repair in Laurel Springs, NC 28083

August 20, 2021

“Found the problem quickly and had air running in a few minutes. Responded quick after my call”

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Air Conditioner Repair in Todd, NC 28684

August 16, 2021

“Prompt, courteous and took the time to explain the issues found and offered resolutions”

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Ductless Mini-Split Repair in Jefferson, NC 28640

August 4, 2021

“Satisfied with service. Nice young man to work with.”

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Air Conditioner Maintenance in Jefferson, NC 28640

July 29, 2021

“Chase is fantastic!!! He comes in and checks my unit with charm! A very well knowledge person who knows his job!!! And he likes to Fly Fish!!!!!!”

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Heat Pump Repair in Jefferson, NC 28640

July 26, 2021

“Two nice professional young men did the repair. Seemed knowledgeable of the job they were doing. Respected the area they were working. Cleaned up the area before leaving. Donna did an excellent job scheduling and the men were here within the scheduled time.”

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Air Conditioner Repair in West Jefferson, NC 28640

July 26, 2021

“Chase arrived on time. He was courteous and knowledgeable resolving the problem quite expeditiously. I highly recommend Scott Brothers Heating and Air. And Chase is an outstanding technician.”

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Air Conditioner Repair in West Jefferson, NC 28694

July 22, 2021

“Chase has come twice now to assist me since I know nothing about ac units. He is amazing to work with. Very polite, understanding, and diligent with everything he does. I really appreciate his work!”

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Heat Pump Maintenance in Boone, NC 28607

July 12, 2021

“Great service. Arrived promptly and figured out what was wrong and fixed it. They explained everything and were very nice.”

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Air Conditioner Repair in West Jefferson, NC 28694

July 11, 2021

“Chase is a very nice and professional young man.”

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Air Conditioner Maintenance in Fleetwood, NC 28626

July 7, 2021

“Chase always does a great job taking care of our AC issues. Professional and highly recommended.”

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Zone Control System Installation in Fleetwood, NC 28626

July 7, 2021

“Chase and Jeremiah did a good job of replacing my thermostats and conducting the semi-annual system check. These are two great fellows.”

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Heat Pump Repair in Laurel Springs, NC 28644

June 8, 2021

“Chase was professional and a pleasure to talk with. He was quick to answer my questions and seemed very interested in getting the job completed right.”

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Heat Pump Repair in Lansing, NC 28643

June 5, 2021

“Chase Scott was patient and persistent with a series of problems in our 4 year old heat pump. He researched the unfamiliar brand, called their service group and dealt with their warranty parts distributor, with the help of Donna Outen. Thank you Chase!”

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Heat Pump Maintenance in Fleetwood, NC 28626

June 1, 2021

“Met Luke for the first time. Seems like a very nice young man. Chase was monitoring him. I’m sure he will be great on his own. Seems to be trained well. Thanks”

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Heat Pump Maintenance in Jefferson, NC 28640

May 25, 2021

“Very nice young men. Serviced heat pump and recommended product to eliminate potential mold in unit. On time, very competent.”

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Air Conditioner Repair in Fleetwood, NC 28626

May 24, 2021

“Our a/c wasn’t functioning properly. I called first thing in the morning and Donna was able to schedule Chase for a same day visit. They always send a text and email when they are on their way so there is no waiting around or guessing when they will arrive. The team is always so professional…

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Air Conditioner Repair in Vilas, NC 28692

May 22, 2021

“Chase was prompt, thorough and very reliable. He repaired my HVAC quickly and was awesome! Thank you Chase!”

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Air Conditioner Repair in Jefferson, NC 28640

May 20, 2021

“I received an email that Chase was on his way to my house. He arrived promptly on time as schedule. He was polite, professional, knowledgeable and provided me with all the details of the service he provided.”

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Air Conditioner Maintenance in Blowing Rock, NC 28605

May 19, 2021

“As always, the service was professional. Mr. Scott was friendly, courteous, and knowledgeable.”

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Heat Pump Maintenance in West Jefferson, NC 28694

May 19, 2021

“Very professional and up to the task — as usual.”

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Heat Pump Maintenance in West Jefferson, NC 28694

May 13, 2021

“Great service, ty!!!”

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Heat Pump Repair in Laurel Springs, NC 28644

May 11, 2021

“Got us up and running in less than an hour.”

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Gas Furnace Maintenance in Boone, NC 28607

May 4, 2021

“Technician was on time, polite and very informative. What a great company!”

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Ductless Mini-Split Repair in Fleetwood, NC 28626

April 23, 2021

“I am very happy with the entire experience. Your customer service was superb. Very friendly, prompt, and communicative. Repair was completed quickly and at reasonable cost.”

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Air Conditioner Maintenance in West Jefferson, NC 28694

April 14, 2021

“In addition to the maintenance. Chase installed a new thermostat. He was thorough and answered all of my questions. Thanks again!”

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Gas Furnace Maintenance in Todd, NC 28684

April 9, 2021

“Communication is most important to me in service, and Scott Brothers are the pros…a call to remind, a call on the way, full explanation of the service, and all questions answered!”

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Heat Pump Maintenance in West Jefferson, NC 28694

March 24, 2021

“Scott Brothers never disappoints. Very professional and responsive. Chase did a great job.”

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Oil Furnace Repair in Fleetwood, NC 28626

March 8, 2021

“Good analysis of problem.”

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Heat Pump Repair in Fleetwood, NC 28626

March 8, 2021

“Chase is very cordial and professional. An efficient and confident worker. We appreciate his good work.”

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Heat Pump Repair in Jefferson, NC 28640

March 4, 2021

“A very polite and helpful young man, and seems to know his way around a heat pump!”

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Air Conditioner Repair in Creston, NC 28615

March 3, 2021

“Professional, timely, knowledgeable and kind”

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Gas Furnace Repair in Fleetwood, NC 28626

March 1, 2021

“Quick service and very knowledgeable.”

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Gas Furnace Repair in West Jefferson, NC 28694

February 27, 2021

“Chase was very knowledgeable and efficient!”

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Gas Furnace Repair in Boone, NC 28607

February 25, 2021

“Always excellent service.”

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Air Conditioner Maintenance in Vilas, NC 28692

February 16, 2021

“Chase was prompt, thorough, polite and well qualified. I appreciate his advice, without pressuring me, in how to improve and protect my system.”

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Gas Furnace Maintenance in Boone, NC 28607

February 10, 2021

“Chase was very professional, timely and knowledgeable.”

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Heater Repair in Creston, NC 28615

February 9, 2021

“Great service! I can depend on the whole team to get me up and working and accommodate my schedule. Thank you for always being so courteous and knowledgeable.”

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Geothermal Heat Pump Maintenance in Lansing, NC 28643

February 3, 2021

“Friendly, Professional and competent!”

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Heat Pump Repair in Vilas, NC 28692

February 1, 2021

“Called at 9 this morning and he was here by 11. That was faster than any service tech from ANY company I’ve ever had. Found the issue pretty quickly and we are warm again.”

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Geothermal Heat Pump Repair in Wilkesboro, NC 28659

January 27, 2021

“Great, responsive service.”

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Heat Pump Repair in Jefferson, NC 28640

January 27, 2021

“Identified the issue immediately and fixed it quickly and effectively. Very professional.”

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Ductless Mini-Split Maintenance in Banner Elk, NC 28604

January 25, 2021

“Not only did the team clean out our filters and perform the semi-annual maintenance but they were able to come out same day, and even created videos on how to clean out the filters so we could do that if necessary. Fantastic!”

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Replacement in Lansing, NC 28643

January 22, 2021

“They were professional and explained the process they were doing. Made fast work of a job we thought would take a long time”

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Repair in Fleetwood, NC 28626

January 22, 2021

“Came to look at problem but was unable to resolve because they had to order a part. Both young men were polite and appeared knowledgeable about what the problem was.”

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Gas Furnace Maintenance in Banner Elk, NC 28604

January 20, 2021

“Good communication and knowledge of our system.”

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Gas Furnace Maintenance in Todd, NC 28682

January 16, 2021

“Scott Brothers and their technicians over the past 10yrs have always been professional and personal.”

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Gas Furnace Repair in Fleetwood, NC 28626

January 8, 2021

“Chase and the Scott Brothers team always provides world class service. Chase is always willing to share ideas to make my heating and air more efficient and reduce my cost.”

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Whole House Maintenance in Fleetwood, NC 28626

January 6, 2021

“Chase was friendly and prompt. He called ahead as requested. He called when he was finished to let us know his findings and suggestions. He did not put any pressure on us to buy anything.”

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Air Duct Maintenance in Fleetwood, NC 28626

January 5, 2021

“Very professional and informative!!”

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Heat Pump Repair in West Jefferson, NC 28694

December 29, 2020

“Good experience. Timely arrival and completion of task. Afterwards he called to explain the entire process and allowed me to use wi-fi to make sure that all components responded appropriately while he was on site.”

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Annual Maintenance Fleetwood, NC 28626

December 28, 2020

Polite, respectful and knowledgeable.

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Heat Pump Maintenance Lansing, NC 28643

December 22, 2020

Great service by Chase. Answered all my questions concerning maintenance of my unit. Was very patient installing a new thermostat and app on my phone. Great service!

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Heat Pump Repair Jefferson, NC 28640

December 18, 2020

Excellent service great company to deal with very fast and knowledgeable.

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Zone Control System Maintenance West Jefferson, NC 28694

December 9, 2020

This was our first time with Chase, what a fine young man, hard to believe he’s Randall’s son. In all seriousness, a typical fine, young Scott. Just adds to a great family. Haven’t met the black sheep yet.

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Gas Furnace Maintenance West Jefferson, NC 28694

December 9, 2020

Excellent as always! Chad iOS knowledgeable polite and a pleasure to allow into our home!

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Heat Pump Maintenance West Jefferson, NC 28694

December 9, 2020

Well pleased with service and repair.

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Heat Pump Maintenance in Jefferson, NC 28640

December 7, 2020

“Felt like Chase was focused on finding and solving the issue. He was professional in approach and dialogue and was on time” – Joe T.

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Electric Furnace Maintenance in Lansing, NC 28643

December 4, 2020

“Chase was Excellent!!! Very pleasant, down to earth, looked at our 20 year old system, made some good recommendations. We requested a new thermostat be installed, Chase took the time to go over the 2 thermostats he recommended. He was very good at explaining all the details to the one we chose. It was a…

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Gas Furnace Repair in Fleetwood, NC 28626

December 2, 2020

“Top quality work, efficient, professional in all areas.” – Kenny D.

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Heat Pump Repair in Jefferson, NC 28640

November 23, 2020

“Service technician arrived in a timely matter and was very professional .Would definitely use again and would recommend.” – Amanda R.

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Gas Furnace Maintenance in Jefferson, NC 28626

November 19, 2020

“Chase was very informative and patient with answering questions. We have parts replaced and purchased a maintenance contract and there was no pressure” – Jim C.

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Geothermal Heat Pump Maintenance in Todd, NC 28684

November 12, 2020

“Chase is friendly, smart and professional. Scott's made a good decision hiring him.” – Michael O.

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Gas Furnace Repair in West Jefferson, NC 28694

November 8, 2020

“Quick, professional, helpful, friendly, excellent – and you have been every time. Thanks.” – Betsy G.

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Gas Furnace Repair in Fleetwood, NC 28626

November 6, 2020

“Arrived early- got text about 20 minutes prior to arrival Did not pressure me into unneeded services Very pleasant young man” – Jan M.

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Gas Furnace Maintenance in Todd, NC 28684

October 29, 2020

“Knew the product and explained options clearly Great Employee” – Darrell J.

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Gas Furnace Repair in Lansing, NC 28643

October 27, 2020

“Chase is the best! Always pleasant , informative and ready to help.” – Nana G.

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Heat Pump Maintenance in West Jefferson, NC 28694

October 23, 2020

“Always a pleasure to see Chase. Polite, professional and on time!” – Tony M.

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Air Conditioner Repair in Todd, NC 28684

October 23, 2020

“My A/C compressor wasn’t working. I called another company, and the technician told me I should just buy a whole new unit. Scott Brothers was able to repair the problem at a fraction of the price. The technician was knowledgeable, professional, and friendly.” – Torii B.

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Heat Pump Maintenance in Lansing, NC 28643

October 21, 2020

“Just purchased a 16 year old home with no idea on the condition of the unit. Chase thoroughly reviewed the unit and came up with options a sound maintenance plan. Very satisfied with the service call.” – Keith B.

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Maintenance in Grassy Creek, NC 28631

October 21, 2020

“Very good service” – Carolyn M.

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Gas Furnace Repair in Fleetwood, NC 28626

October 19, 2020

“Really professional and timely service!” – Charles S.

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Gas Furnace Repair in Deep Gap, NC 28618

October 16, 2020

“Chase Scott did a great job. Efficient and professional.” – Rob K.

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Heat Pump Maintenance in Jefferson, NC 28640

October 16, 2020

“As always, professional, informative, and friendly. Great service” – Vernon T.

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Gas Furnace Maintenance in Fleetwood, NC 28626

October 12, 2020

“This may sound repetitive but I have come to expect superior service and as usual I was not disappointed. Your folks are always timely in arriving and rapid in servicing my unit. I could not be more satisfied!!!!” – Larry P.

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Heat Pump Maintenance in Creston, NC 28615

October 8, 2020

“Very professional. Answered all our questions.” – Susan F.

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Gas Furnace Repair in Crumpler, NC 24363

October 8, 2020

“Chase has been here before. So has Curtis Crawford. Long story short I give them both top rating. I like that when we call Scott Brothers……a live person answers the telephone. We live in Grassy Creek on the Virginia side. I had enter Crumpler. That is as close as I could get.” – Daniel B.

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Heat Pump Maintenance in Lansing, NC 28643

October 7, 2020

“Chase, was very pleasant and easy to work with. He explained clearly the status of my unit and promptly addressed my concerns.” – Johnny P.

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Gas Furnace Maintenance in Todd, NC 28684

October 6, 2020

“Punctual, professional, communicated well. Thank you” – Stephen R.

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Whole House Humidifier Repair in Lansing, NC 28643

October 3, 2020

“Excellent service” – Beverly Y.

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Gas Furnace Repair in Deep Gap, NC 28618

October 2, 2020

“Chase traveled all over the High Country, between getting to us, getting the part he needed, and then traveling back to install it. The unintentional problem he created was repaired at no extra cost. He was pleasant and knowledgeable and we are certainly pleased with Scott Bros' work.” – Charles C.

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Oil Furnace Maintenance in Warrensville, NC 28693

September 30, 2020

“Very friendly & knowledgeable technician, explained how everything worked, performed the maintenance on furnace. Would definitely call them again if I had any problems.” – Karen H.

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Air Conditioner Maintenance in Laurel Springs, NC 28644

September 29, 2020

“Friendly service and professional” – Robbie and Tammy E.

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Gas Furnace Maintenance in Fleetwood, NC 28626

September 24, 2020

“No gas or exhaust leak detected.” – Peter B.

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Heat Pump Repair in West Jefferson, NC 28694

September 23, 2020

“Chase is always a consummate professional. He came quickly, and diagnosed the problem, and fixed it. Very happy with Scott Brothers!” – Sallie A.

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Air Conditioner Maintenance in Jefferson, NC 28640

September 3, 2020

“Chase did great and helped answer questions we had about our system” – Mike S.

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Air Conditioner Maintenance in Jefferson, NC 28640

August 21, 2020

“Chase is truly a Gift to the company! Very well mannered plus he knows what he is doing. Keep up the great work Chase! Always find time to fish!!!!!” – Chickie O.

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Air Conditioner Repair in West Jefferson, NC 28694

August 11, 2020

“Very pleased. Professional and courteous.” – Stephen C.

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Heat Pump Repair in Fleetwood, NC 28626

August 11, 2020

“Chase is always friendly and helpful.” – Debbie P.

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Air Conditioner Maintenance in Fleetwood, NC 28626

August 3, 2020

“Perfectly fine. Professional and efficient.” – Charles A.

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Air Conditioner Maintenance in Fleetwood, NC 28626

August 3, 2020

“You always do a great job” – Martha A.

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Air Conditioner Maintenance in Fleetwood, NC 28626

August 1, 2020

“Chase always does our service, and we appreciate that same technician comes and knows our equipment and home. Very personable and professional!” – Lisa B.

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Air Conditioner Maintenance in Scottville, NC 28672

July 31, 2020

“We are sending thanks and gratitude to Chase for all the work he did on our 3 Mr. Slim’s. They are working so much better now. Chase also went above and beyond – and deserves a huge pay increase – by helping us catch a lizard (!) that somehow got into our bedroom!!! We couldn’t…

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Ductless Mini-Split Maintenance in West Jefferson, NC 28694

July 30, 2020

“Chase was very nice, polite and courteous. He worked diligently to fix the problem.” – Michelle D.

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Air Conditioner Repair in Warrensville, NC 28693

July 30, 2020

“Chase handled our AC repair in a very professional manner. Before no time, he had us enjoying cool again. We are very appreciative and satisfied customers.” – Jan H.

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Heat Pump Maintenance in Todd, NC 28684

July 28, 2020

“Chad is very thorough!” – George O.

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Ductless Mini-Split Repair in West Jefferson, NC 28694

July 27, 2020

“Chase was great and very thorough” – Frank H.

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Ductless Mini-Split Repair in Jefferson, NC 28640

July 27, 2020

“Super nice young man. Professional. Courteous. Seems knowledgeable of his job . Ordering part to complete job. Will do follow up.” – Shirley W.

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Air Conditioner Repair in Sparta, NC 28675

July 27, 2020

“Very thorough. Chase took time to explain everything to us. And an added bonus is their office staff (Donna) is super friendly and helpful. If you are wondering who you should use for service, don’t think twice, call Scott Brothers!” – Kelly M.

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Heat Pump Maintenance in West Jefferson, NC 28694

July 22, 2020

“Great service… professional technician.” – Bill W.

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Air Conditioner Repair in West Jefferson, NC 28694

July 22, 2020

“Chase was very knowledgeable and was able to get my A/C working again. He also recommended that I have my outdoor unit replaced in the next few months. Always have great service.” – Kinston B.

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Air Conditioner Repair in Jefferson, NC 28640

July 21, 2020

“Chase is always so fantastic, quick, realiable,trustworthy and so respectful. And his promptness is what I really enjoy.” – Monica C.

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Heat Pump Maintenance in West Jefferson, NC 28695

July 21, 2020

“Chase was great as always. Explained everything & answered all my questions.” – Angela W.

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Air Conditioner Maintenance in West Jefferson, NC 28694

July 21, 2020

“Very courteous and very knowledgeable. Explained problem. Very nice young man.” – Mary S.

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Air Conditioner Maintenance in West Jefferson, NC 28694-8030

July 21, 2020

“He came earlier than expected, and was polite. (Even though my kids pestered him, NONSTOP). He was very thorough, and available to answer all my questions.” – Laura W.

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Air Conditioner Maintenance in Boone, NC 28607

July 20, 2020

“He was great – efficient, timely, honest and helpful!” – Alice M.

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Air Conditioner Maintenance in West Jefferson, NC 28694

July 20, 2020

“Very courteous and very knowledgeable. Explained problem.” – Mary S.

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Air Conditioner Maintenance in Blowing Rock, NC 28605

July 20, 2020

“Very pleasant young man. Very thorough and knowledgeable. Recommend him enthusiastically. He was great!” – Grover W.

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Air Conditioner Replacement in Boone, NC 28607

July 17, 2020

“We received two quotes for a new air-conditioner, whole house dehumidifier and a whole house air purifier. The quote from Scott Brothers was reasonable, and time to installation was far less than the other company. Additionally Michael Burkett was very knowledgeable and didn’t try to oversell or give us things we really didn’t need. I…

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Gas Furnace Maintenance in Jefferson, NC 28640

July 17, 2020

“If all experiences could be like this one, we would all be very happen.” – Luther P.

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Air Conditioner Maintenance in West Jefferson, NC 28694

July 17, 2020

“Chase arrived (wearing his mask) and fixed the problem. He has been here a few times before. He always arrives in a timely manner, is pleasant and solves the problem. He has answered all questions and concerns that I have had. As a widow, t is nice knowing that I am dealing with a company…

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Heat Pump Repair in West Jefferson, NC 28694

July 15, 2020

“Great professionalism and knowledge were displayed by Chase Scott. Thanks for your help!” – Matt S.

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Air Conditioner Repair in Lansing, NC 28643

July 15, 2020

“Chase checked out our system , figured out what was wrong, fixed it, and signed us up for a maintenance program.” – Joan P.

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Heat Pump Maintenance in West Jefferson, NC 28694

July 15, 2020

“Excellent” – George C.

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Air Conditioner Maintenance in Deep Gap, NC 28618

July 13, 2020

“Very prompt and professional, thou problem found that seems will be a big job to remedy.” – Charles C.

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Air Conditioner Repair in Warrensville, NC 28693

July 11, 2020

“Noteworthy service. Arrived early and quickly diagnosed the problem and repaired it. Courteous, knowledgeable, and efficient. Highly recommended based on this experience.” – Rick T.

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Air Conditioner Maintenance in Scottville, NC 28672

July 10, 2020

“Chase was a pleasure, very professional and friendly. He spent a lot of extra time here to help us and did an excellent job. We look forward to his return to work on the other units. Thanks!” – Caroline M.

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Heat Pump Repair in Fleetwood, NC 28626

July 10, 2020

“Was honest about the repairs/replacements needed and the timeline in which to do them.” – Barbara G.

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Heat Pump Maintenance in West Jefferson, NC 28694

July 10, 2020

“Chase is the best.” – Gary S.

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Air Conditioner Maintenance in Lansing, NC 28643

July 9, 2020

“Very informative, polite and efficient!” – Nana G.

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Heat Pump Maintenance in West Jefferson, NC 28694

July 8, 2020

“Chase was very professional, personable, and informative. I’d say the ‘family business’ is in good hands well into the future with Chase involved.” – Cindy H.

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Heat Pump Maintenance in West Jefferson, NC 28694

July 6, 2020

“Chase was on-time, friendly, respectful, and very competent. Everything we have come to expect from Scott Brothers. Thanks for the great service.” – Michael S.

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Heat Pump Maintenance in West Jefferson, NC 28694

July 6, 2020

“Chase Scott serviced my Heat Pump and determined I needed a recharge to get my AC to work. He was very professional and friendly. I am very pleased with his service. AC has been working great ever since.” – Jerry B.

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Indoor Air Quality Installation in West Jefferson, NC 28694

June 30, 2020

“He was polite and very efficient.” – Mike C.

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Heat Pump Maintenance in Grassy Creek, NC 28631

June 26, 2020

“Chase is always so personable and knowledgeable.” – Ruth R.

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Air Conditioner Maintenance in Fleetwood, NC 28626

June 23, 2020

“We were really impressed with the quick turnaround to check our air conditioner. Called and had same day service, which was very appreciated. Our technician, Chase, was very friendly, professional, and was very up front and honest with the issue he found. We would recommend Scott Brothers to anyone in the surrounding area who need…

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Air Conditioner Maintenance in Jefferson, NC 28640

June 23, 2020

“Chase was pleasant, knowledgable and thorough.” – David H.

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Indoor Air Quality Maintenance in Jefferson, NC 28694

June 22, 2020

“Very please pleasent, competent, young man. Made good suggestions and even though he got me to buy a $900 dollar addition to my units. Still felt good about the visit. Did make him show his ID because I found it hard to believe he was Randall’s son. I think it was because he had hair.…

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Air Conditioner Repair in Lansing, NC 28643

June 19, 2020

“Completed job in timely manner. Good job!” – Tony K.

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Air Conditioner Maintenance in Crumpler, NC 28617

June 16, 2020

“Excellent customer service. Fast and efficient. Will definitely recommend Scott Brother!” – Kimberly C.

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Geothermal Heat Pump Maintenance in West Jefferson, NC 28694

June 15, 2020

“Professional. Courteous. Clean. Respectful. Helpful.” – Steven C.

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Air Conditioner Maintenance in Fleetwood, NC 28626

June 14, 2020

“Chase continues to provide service that is both personable and professional. I appreciate the advance notice of appointments and the expected arrival of your service team members.” – Bill B.

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Air Conditioner Maintenance in Todd, NC 28684

June 12, 2020

“Very helpful and knowledgeable. Completed the maintenance check in a timely and professional manner. I appreciated that he took Covid 19 precautions.” – Allison M.

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Air Conditioner Repair in Boone, NC 28607

June 11, 2020

“This company took the time to work in an emergency repair when everyone in Boone is days if not weeks behind on AC servicing and repair. I was actually amazed at how friendly and professional my experience was. Tech called ahead to see if good time, text with ID of specialist sent and great pricing.…

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Heat Pump Repair in Jefferson, NC 28640

June 10, 2020

“Chase was professional, honest, helpful, friendly, and so patient with all of my questions. Fantastic customer experience.” – Cari M.

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Air Conditioner Maintenance in West Jefferson, NC 28694

June 10, 2020

“Thanks. But lose the masks.” – Bill B.

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Heat Pump Repair in West Jefferson, NC 28694

June 10, 2020

“He was efficient and polite.” – Michael C.

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Air Conditioner Repair in Lansing, NC 28643

June 10, 2020

“Came next day after call. Diagnosed problem quickly.” – Tony K.

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Air Conditioner Maintenance in Fleetwood, NC 28626

June 9, 2020

“Chase very personable and knowledgeable. He installed a Phenomenal Aire unit to eliminate mold on fan motor.” – Gene B.

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Heat Pump Maintenance in Jefferson, NC 28643

June 9, 2020

“Pleasant experience job well done” – Dennis B.

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Air Conditioner Repair in Grassy Creek, NC 28631

June 8, 2020

“Very friendly. Fixed the air very fast. Also, cute as a button.(:” – Tammy B.

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Air Conditioner Maintenance in Boone, NC 28626

June 4, 2020

“I was very pleased by how quickly they responded and communicated prior to arrival. Chase was very professional and was able to identify the issue. I would recommend Scott Brothers” – Eddie L.

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Heat Pump Maintenance in Warrensville, NC 28693

June 4, 2020

“I have known Chase for a long time. I trust him and was very pleased with his service.” – Lois B.

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Air Conditioner Maintenance in Todd, NC 28684

June 3, 2020

“Chase did a good job. He is pleasant and explains matters well.” – ann s.

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Air Conditioner Maintenance in West Jefferson, NC 28694

June 3, 2020

“Very pleasant, professional, Thorough and on time.” – Jim H.

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Heat Pump Maintenance in Jefferson, NC 28640

June 3, 2020

“Very curtious and timely. Explained new maintenance plans to me including costs and what they included.” – Jane K.

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Air Conditioner Maintenance in Lansing, NC 28643

May 28, 2020

“First class as always. I have lived in six different cities in the two Carolinas over the past 30 years, and used the local HVAC contractors in each one. Scott Brothers is the best.” – Jim B.

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Geothermal Heat Pump Maintenance in Creston, NC 28615

May 27, 2020

“Chase was prompt, professional, and pleasant. Thank you.” – Rebecca C.

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Air Conditioner Maintenance in Jefferson, NC 28640

May 26, 2020

“Chase was very professional and handled my maintenance well. Thank you!” – Deb J.

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Air Conditioner Maintenance in Todd, NC 28684

May 21, 2020

“Chase was very professional and friendly. Enjoyed his visit!” – Kathy P.

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Air Conditioner Maintenance in West Jefferson, NC 28694

May 21, 2020

“Chase is a personable young man and he was a pleasure.” – John V.

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Zone Control System Maintenance in West Jefferson, NC 28694

May 21, 2020

“Chase arrived an hour ahead of the scheduled time and performed the spring maintenance as per our contract. He was personable, skilled in his tasks and prompt in completing the job. We have a lot of confidence in Scott Brothers and the staff they send to the job site.” – Brian S.

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Heat Pump Maintenance in Fleetwood, NC 28626

May 20, 2020

“Chase is always professional and helpful.” – Debbie P.

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Heat Pump Maintenance in West Jefferson, NC 28694

May 14, 2020

“Chase did a great job diagnosing problem with heat pump. He then solved it quickly. Based on this experience I was convinced to sign maintenance agreement with Scott Brothers. I switched from another local company based on positive experience” – John L.

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Heat Pump Repair in Banner Elk, NC 29604

May 13, 2020

“Very pleasant willing to help and change schedule. Chad was very helpfully” – Rich H.

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Heating and Cooling System Maintenance in West Jefferson, NC 28694

May 7, 2020

“Chase is very nice and efficient young man.” – Dee P.

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Air Conditioner Repair in Lansing, NC 28643

May 6, 2020

“My tech could not service my a/c unit because no electricity was getting to it. Have to call an electrician and ask Scott Brothers to come back out and do service. Chase Scott went above and beyond helping me identify my problem. Please send him back out if you can. Very impressive technician.” – Jim…

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Air Conditioner Repair in Deep Gap, NC 28618

May 6, 2020

“Excellent, courteous and fast service.” – Rob K.

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Indoor Air Quality Repair in Todd, NC 28682

May 6, 2020

“Repair made to duct-work, Back in service, Yea!!!” – Pete S.

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Air Conditioner Maintenance in West Jefferson, NC 28694

May 5, 2020

“Went over system, took his time with my wife, explaining everything as he went along. Did not rush through the maintenance work. Very satisfied.” – Charles F.

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Heat Pump Maintenance in Fleetwood, NC 28626

May 4, 2020

“Good” – Arlene L.

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Heat Pump Maintenance in Crumpler, NC 28617

May 1, 2020

“Chase was knowledgeable and professional. He performed the maintenance service in a timely manner. Another great experience from Scott Brothers–I’ll never use anyone else!” – Rebecca J.

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Heat Pump Maintenance in Jefferson, NC 28640

May 1, 2020

“Chase was great!!!!!!!!!!!!” – Libby C.

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Heat Pump Maintenance in Fleetwood, NC 28626

April 29, 2020

“Easy to work with.” – Tom A.

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Indoor Air Quality Repair in Todd, NC 28684

April 25, 2020

“We have been using Scott Brothers for years and they always provide excellent service in a timely manor. We were due our regular service, but had a water issue that saturated our duct work. They came the very next day to provide our service plus assessed the issue. We appreciate their personal and professional service.”…

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Air Conditioner Repair in Boone, NC 27708

April 6, 2020

“Chase was fantastic! He was punctual, professional and polite. I will definitely ask Scott Bros. to help me going forward. Fantastic service and people!” – Steve R.

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Air Conditioner Maintenance in Crumpler, NC 28617

March 26, 2020

“Chase is always friendly, very helpful and informative!” – Sheila M.

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Geothermal Heat Pump Repair in Lansing, NC 28643

March 7, 2020

“Thanks for your quick response especially for a weekend call. Expert diagnosis on my Geothermal unit.” – Mike D.

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Air Conditioner Maintenance in Jefferson, NC 28640

March 3, 2020

“Always have great service from Scott Brothers.” – David S.

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Gas Furnace Repair in Todd, NC 28684

March 2, 2020

“Installed wifi thermostat. Outstanding professional service. Chad came immediately to get our heat on and Chase came following morning to install the new thetmostat.” – Bob W.

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Heat Pump Maintenance in Todd, NC 28684

February 26, 2020

“Very nice, knowledgeable and helpful with explanations!” – Donna H.

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Maintenance in Grassy Creek, NC 28631

February 25, 2020

“Excellent” – Carolyn M.

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Heat Pump Repair in Boone, NC 28607

February 24, 2020

“Cannot say enough good things about Scott Brothers and Chase. Chase has come out for several emergency situations we have had right away and has always solved our issues quickly. Scott Brothers goes above and beyond to serve their customers. Wouldn’t recommend anyone else in the High Country!” – Jenny G.

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Heat Pump Repair in Jefferson, NC 28640

February 21, 2020

“Excellent Service. Technician was very professional, located thr problem immediately, had my air handler repaired in less than a hour. I was so impressed with their service, I signed a service contract with them fir all my HVAC repairs.” – Larry B.

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Gas Furnace Repair in Boone, NC 28607

February 18, 2020

“The reviews posted above are true. This was my first time to call Scott Brothers for a service call and everyone was pleasant and professional. Chase got the unit repaired as soon as possible and is a well trained technician. Looks like I may be a lifetime customer.” – Neil B.

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Heat Pump Maintenance in Boone, NC 28607

February 14, 2020

“Great explanation of accessories. Very professional. Thanks” – Ken C.

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Indoor Air Quality Maintenance in Warrensville, NC 28693

February 12, 2020

“As always, you came quickly and were polite and efficient.” – Barbara S.

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Heat Pump Repair in West Jefferson, NC 28694

February 8, 2020

“Chase arrived on time. Was very polite. Explained again the problem that had been looked at earlier and the procedure for fixing it. Work was done in a timely manner, even though it was a very bitter, windy, snowy 29° outside. I mentioned needing to reschedule my regular maintenance appointment (that I had earlier cancelled)…

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Heat Pump Maintenance in West Jefferson, NC 28694

February 7, 2020

“Chase is so polite! He did a great job explaining what he was here to do, what my options are, etc. Be good to him, he’s a keeper!!” – Laura K.

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Geothermal Heat Pump Maintenance in West Jefferson, NC 28694

February 6, 2020

“We are completely satisfied with Chase's work. It is good to know that the unit is in good operating condition and is running properly.” – Herbert P.

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Heat Pump Maintenance in Todd, NC 28684

January 27, 2020

“Chase was very courteous and polite. Completed the work in a timely manner and was careful not to track mud into the house. He also took the time to discuss his findings and made suggestions of corrective actions to be taken” – Todd S.

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Heat Pump Repair in Fleetwood, NC 28626

January 21, 2020

“Great job” – Colin M.

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Gas Furnace Repair in Laurel Springs, NC 28644

January 18, 2020

“Curtis did a great job – showed up fast and fixed it quickly” – Tom B.

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Gas Furnace Maintenance in West Jefferson, NC 28694

January 17, 2020

“Courteous and professional service as always.” – David I.

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Geothermal Heat Pump Maintenance in Lansing, NC 28643

January 14, 2020

“Chase was friendly, helpful, and knowledgeable. In addition to the regular service, he also helped diagnose an additional issue we were having with the hot water.” – Robert S.

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Heat Pump Repair in Lansing, NC 28643

January 14, 2020

“Chase was very professional and was able to quickly diagnose and repair my broken heat pump. Would definitely recommend Scott Brothers.” – Michael F.

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Heat Pump Maintenance in Jefferson, NC 28640

January 7, 2020

“Great service as always! Very knowledgeable and always so friendly! Highly recommend Scott Brothers Heating &Air🙂” – Robin P.

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Gas Furnace Repair in Todd, NC 28682

January 7, 2020

“Chase got us up and running, GREAT! He basically just flipped the power off and back on the unit and the furnace ignited. Chase was not sure what happened but mentioned that the motherboard might have an issue. Thanks for the excellent service.” – Pete S.

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Heat Pump Repair in Crumpler, NC 28617

January 6, 2020

“Very nice and helpful!” – Lupe L.

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Maintenance in Jefferson, NC 28640

December 20, 2019

“Chase was thorough and professional. Nice young man!” – Luther P.

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Oil Furnace Maintenance in Laurel Springs, NC 28644

December 11, 2019

“We had our yearly maintenance this week. Chase did a wonderful job on the furnace. He took care to ensure everything was properly maintained. He was very polite and professional. We highly recommend Scott Brothers Heating and Air.” – Jerry H.

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Gas Furnace Maintenance in Fleetwood, NC 28626

December 5, 2019

“GREAT AND FRIENDLY MAINTENANCE SERVICE AS ALWAYS.” – BOB C.

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Heat Pump Maintenance in Laurel Springs, NC 28644

December 4, 2019

“Great job, Chase!” – David D.

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Heat Pump Maintenance in Fleetwood, NC 28626

November 29, 2019

“Chase is always helpful and explains things well.” – Debbie P.

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Heat Pump Maintenance in West Jefferson, NC 28694

November 27, 2019

“Chase arrived on time ready and able to service our heat pump. He gave an explanation of what he would do which is exactly what he did. Chase provided suggestions for updating the system which we decided to do. The overall experience was positive. I would recommend Scott Heating to friends.” – Don D.

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Maintenance in Fleetwood, NC 28626

November 25, 2019

“Chase is always very helpful and informative!” – Damiana P.

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Gas Furnace Repair in Boone, NC 28607

November 23, 2019

“Chase is always. very professional and knows what he's doing. We're very satisfied with Scott Brothers and can't imaging using any other company for our heating and a/c needs.” – Cheryl G.

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Ductless Mini-Split Repair in Vilas, NC 28692

November 21, 2019

“Chase arrived on time. Personable young man. Checked to make sure the mini split was still providing hot air without any concerning noises. Took pictures where plastic is cracking and broken. Answered my questions. Very honest about not absolutely knowing the cause (of piece of plastic breaking and flying off in middle of night) and…

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Heat Pump Maintenance in Lansing, NC 28643

November 8, 2019

“Chase was very knowledgeable and friendly. He checked all systems and answered all of my questions.” – Brian D.

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Heat Pump Maintenance in West Jefferson, NC 28694

October 29, 2019

“Chase was here on time and very polite. He wore booties to cover his shoes and went straight to work. He answered my questions and was efficient. I could not have asked for a better experience and my dog liked him too” – Wayne C.

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Gas Furnace Maintenance in Fleetwood, NC 28626

October 25, 2019

“Chase is always efficient , polite, friendly and knowledgeable. He is enthusiastic about Scott Brothers and enjoys his job!” – Connie W.

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Gas Furnace Maintenance in Fleetwood, NC 28626

October 25, 2019

“Chase is always efficient , polite, friendly and knowledgeable. He is enthusiastic about Scott Brothers and enjoys his job!” – Connie W.

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Oil Furnace Maintenance in Boone, NC 28607

October 25, 2019

“Donna was so helpful and communicative in finding a technician to help day of when our heat went out. Chase was helpful, honest, and quickly solved the problem. He also offered great advice for signing up for a maintenance plan.” – Amanda C.

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Heat Pump Maintenance in West Jefferson, NC 28694

October 23, 2019

“Chase is kind, personable, and knowledgeable, and we always feel confident in his assessment/work!” – Craig C.

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Gas Furnace Maintenance in Jefferson, NC 28640

October 18, 2019

“Your text system of notification of the tech’s arrival schedule, plus an identifying photo of who will be there, worked great and adds a layer of excellent customer service. Chase is knowledgeable, appropriately friendly, patient, and polite.” – Janice J.

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Heat Pump Maintenance in Jefferson, NC 28640

October 8, 2019

“Chase was professional and within time frame discussed. He spent a hour inspecting two heat pump/gas Trane units(5 and. 2.5 ton)” – Joe T.

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Gas Furnace Maintenance in Todd, NC 28684

October 3, 2019

“Chase was very helpful in determining issues with our old system and potential problems that could occur as a result.” – Linda M.

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Gas Furnace Maintenance in Banner Elk, NC 28604

October 3, 2019

“Chase was very professional and thorough.” – Cheryl M.

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Air Conditioner Repair in Deep Gap, NC 28618

September 24, 2019

“Chase was a very nice young man, very polite and extremely knowledgeable. He pinpointed the problem promptly and thoroughly explained. The problem was dealt with quickly and i was extremely pleased! We decided not to go with a yearly maintenance contract just now since the unit was installed in 2006 & will probably need replacing…

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Air Conditioner Repair in West Jefferson, NC 28694

September 10, 2019

“Chase provided excellent service with honesty and integrity. He found and repaired a leak problem with our AC quickly. Since we moved into this house recently, he also did a full system check. Chase explained all our options but didn’t try to “hard sell” anything. In fact he explained packages that would ultimately save us…

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Air Conditioner Repair in West Jefferson, NC 28694

September 10, 2019

“Chase arrived on time and was professional and friendly as well as very quick to find the problem. I would recommend him and your Scott Brothers to all my friends.” – Catherine M.

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Air Conditioner Maintenance in Todd, NC 28684

September 9, 2019

“I was able to get an appointment very quickly. I like that I received a text with a picture of the service technician who was coming to my house. Chase was on time, communicated what was needed for the units, and presented options for the repair. He was also very courteous. I would use Scott…

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Heat Pump Repair in Fleetwood, NC 28626

September 7, 2019

“Chase was very knowledgeable and professional. Quickly found the problem with the air and made the repair. Gave some good advice on how to keep it running efficiently and hopefully longer.” – Debra P.

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Air Conditioner Maintenance in Jefferson, NC 28640

September 6, 2019

“Chase did a great job as always.” – Gregory M.

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Air Conditioner Maintenance in West Jefferson, NC 27012

August 22, 2019

“I couldn't have asked for more. Due to some repairs I had to move the outside air conditioning unit. They were on the spot to remove it in a moments notice. And once the unit could be moved back they scheduled us in two days! Kevin and Chase moved the unit back and Kevin reconnected…

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Air Conditioner Maintenance in Jefferson, NC 28640

August 14, 2019

“I just so enjoy how Chase takes care of my townhouse! He knows perfectly what the units need! He is a very “cool” guy in the Summer and very “Hot” in the Winter! Great Seasonal person, with fantastic manners and a million dollar Smile! Keeper!!!!!!!” – Chickie O.

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Heat Pump Maintenance in Todd, NC 28684

August 2, 2019

“Chase was most helpful and efficient. Appreciate your advance awareness of the time and personnel. Good safety procedure.” – Annette R.

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Heat Pump Repair in West Jefferson, NC 28694

July 21, 2019

“After explaining my issue to the answering service, Chase called me back. He listened to my explanation and offered his thoughts on the problem (clogged drain line). He showed up to my house in just a few minutes. In no time, Chase had the clogged drain line fixed and everything put back in place. I…

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Heat Pump Repair in West Jefferson, NC 28694

July 16, 2019

“Chase did a great job finding the problem and showing me the problem I had with mold and mill due. Did a great job” – Talmage L.

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Air Conditioner Maintenance in West Jefferson, NC 28626

July 16, 2019

“Chase was awesome today! Arrived early and answered all of my questions. He’s knowledgeable courteous and friendly He explained my A/c system so I could understand:) He’s quite the asset to Scott Bros I highly recommend Chase and look forward to working with him again in the future! Outstanding!” – Mary Gaye F.

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Air Conditioner Repair in Jefferson, NC 28640

July 15, 2019

“Chase did an excellent job at diagnosing and repair to bring our AC back online. Thank You” – Mike M.

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Air Conditioner Repair in Wilkesboro, NC 28697

July 11, 2019

“Chase did an awesome job” – Brian F.

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Air Conditioner Repair in Fleetwood, NC 28626

July 11, 2019

“Chase did a great job at replacing the broken part on our A/C. Thanks to Donna for her patience and diligence in getting us in the schedule. It is a pleasure to do business with Scott Brothers!” – Vonda C.

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Gas Furnace Repair in West Jefferson, NC 28626

March 4, 2019

“Chase checked our unit and assured us that it was not a safety issue but our unit is old, We will be getting a quote for a replacement unit from Scott Brothers. Thank you Chase for your polite and friendly manner!” – Nita P.

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Heat Pump Maintenance in Crumpler, NC 28617

February 24, 2019

“Chase was such a courteous young man. Got right to work on the job. Found problem as to why my electric bill had been so high. Switched out the Thermostat. I wanted one to hook up with WiFi and Chase was not sure about hooking up to Wifi, he did a great job.” – Sheila…

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Oil Furnace Repair in Crumpler, NC 28617

November 11, 2018

“My furnace wasn’t working properly on a night that it was 20 degrees. I texted Chad at 5am on Sunday and Chase was at my house at 8:30 to do the repair. All fixed by 9:30 am. Excellent service, friendly and efficient. Thank you. 👍🏼” – Ramona H.

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