“Delany, is always so nice and informative. He inspected our system and made sure it was in good working order. He changed all of our air filters and gave us some great tips on the filters to purchase in the future. A + service.”
“Chase is very knowledgeable and professional. Good job of explaining issues and options with the older unit. Very pleased with overall service on the call.”
“I received it. I had another service co out here this morning and somehow the system is working ok now. They initially diagnosed the board in the air handler as needing replacement because the thermostat was not communicating with the the board while they spoke with Trane and then the system started to work. Two different evaluations with yours needing replacement of the thermostat and their replacement of the board on the air handler. At this time instead of replacing either one or both I will wait until it breaks again and then most probably replace both items. Because the system is working ok now I don't know what else to do other then wait till it breaks again. Do you have any other suggestions ?”
“Thomas was knowledgeable and took his time making sure that our system is running optimal. Glad we went with Scott Brothers.”
“Curtis Crawford has been servicing our unit for several years and as usual he is very professional and explains everything upon completion of maintenance. We are very pleased with the service we receive from Scott Brothers.”
“Luke was very friendly and efficient. I would definitely recommend him to anyone needing maintenance or repair.”
“Curtis worked for over two hours trying to figure out what was keeping our new system from producing air conditioning.
As the system we choose does not have tech support available on weekends. He tried everything he could do without them.
Promising to return next week when tech for our system is available.
Thank you Curtis for trying everything you could think of today.”
“I enjoyed speaking with Chase, he was very friendly, professional, and knowledgeable. I was not home at the time of service but he kept me informed and explained the situation over the phone. Thank you Chase.”