“As always, courteous, friendly, and professional.”
“Efficient, polite and ON TIME! Explained step by step repair. Great company representative for your business.”
“Luke was on time, pleasant and very professional.”
“Luke was great as always. Our semi annual
Maintenance was done. He arrived on time. Highly recommend Scott Brothers.”
“Recently moved to West Jefferson, our heat pump was blowing was blowing warm air when on cool
Luke came out and immediately found the problem , a wiring error on the newly installed thermostat ! He then ran a check on the entire system and found all in good working order
Luke was professional , knew his stuff and was all around great guy, we are on a contract now and want Luke to be our service tech !”
“Although we weren’t able to find the reason for the noise, Jason was extremely helpful and understanding!
A nice and personable young man!”
“Hello! Actually, we live in Scottville but I guess the nearest town is Jefferson? Anyway, we have 3 Mr. Slims (ductless air conditioners) that we needed to have cleaned & checked before the heat of summer hits us. We were lucky to get assigned to Delany Thomas who was on time, professional & friendly, and he did an excellent job. Also, sometimes when strangers like tradespeople come into your home it can feel awkward & uncomfortable (and being in February we can’t just go outside), but my husband and I felt very comfortable around Delany. So thanks to Delany & thanks to Scott Brothers for hiring such capable people & caring enough to take this survey!”
“Luke was respectful and professional. He completed the maintenance inspection in a timely manner and communicated clearly about the results with me. Thank you!”