“No issues, scheduled service call handled professionally”
“Andy was professional and very well educated about hvac I would highly recommend him and Scott Brothers for your hvac needs”
“I appreciate how you communicate from the time of initial call to completion. You guys are the best!”
“12/8/2023 We got to our mountain home at 4:30pm Friday evening and noticed the indoor thermostat (for the furnace) registered an actual temperature of 45degrees, even though I had it set at Auto Heat for 58. The system would run in FAN mode, but only pushed cold air. The company with whom we had contracted for annual furnace service, did not answer the phone, did not offer any emergency services, and never replied to a message we left on the answering machine.
We called Scott Brothers, because they had installed a MiniSplit for us, a few years prior. In spite of the fact that it was now after 5pm on a Friday evening, a technician was dispatched immediately, he (Andy) found the problem and resolved it within the next hour. He was prompt, friendly and very knowledgeable of our system.
Excellent Customer Service!!
We are cancelling our existing service contract with the other provider and will be working exclusively with Scott Brothers from this point forward.”
“Please remove all phone numbers related to this account other than
Kathy Carlton
9802440221
Luke is a very professional young Man and very knowledgeable of what he does – very happy with the service”
“Delaney came to our home and diagnosed the issue with our heat pump. He was very knowledgeable, professional, polite, and friendly. We are big fans of Scott Brothers!”
“Thankful for the prompt response from Scott Bros and Mr Crawford. Partime residents and it appeared had issue with heat pump. Mr Crawford tested the system and all its components to insure it was working properly. Again thanks for the quick service!”
“I met Curtis at our neighbor’s house, Ken and Sandy Jones, for him to do a complete check of their heat pump system. I enjoyed meeting Curtis and he did a very thorough job of checking everything out. Ken was concerned that there was a problem with the system since his electric bill had a sharp increase. Thankfully, the system checked out fine. Thanks to Scott Brother’s for responding so quickly to the Jones’ service call!
Merry Christmas to all the fine professionals at Scott Brothers!!
Mike Mincey”