Luke Hudler
Service Technician
“Quick and fast hopefully I can get it fixed soon!”
“Luke preformed my semi-annual maintenance on heating and cooling system. He was on time, respectful and thorough. Scott Brothers are always capable!”
“Mr Hudler was caught professional and very courteous. Your estimator was out here just a few days ago and knew that the motor was going to have to be replaced or repaired. Your technician came out today totally not ready to do this. I would have at least thought the two exchange information which would have included model and serial number so that he could have these parts available to come out here if I chose to have the work done. I'm sorry but the way y'all carry your business does not fit well with me. Your service guy was here less than 15 minutes said we will have to order the parts I will get that information and we will get it to you and that will be $116.63 please. That is a total bogus charge he should have come prepared to do the work because someone had been here prior you sent someone out here to charge me money I don't have. I am very disappointed”
“Luke has been to our house a couple time before. This time was for spring maintenance. He was on time as usual and always seems thorough. We're pretty happy with our service.”
“Always great service. Always on time. Professional.”
“Arrived on time, was courteous and knowledgeable”
“I had an emergency doctor's visit when he came and was not home. He came later and was extremely kind and polite. I have not been with your company long, but I have always had a very pleasant experience.”
“Scott Brothers has consistently given us excellent service. They are polite, professional and trustworthy. I particular enjoy working with Luke. I highly recommend Scott Brothers.”
“Very satisfied with Luke. I felt that he knew what he was doing.”
“Luke was very friendly and efficient. I would definitely recommend him to anyone needing maintenance or repair.”
“Luke is professional, knowledgeable and friendly as has been my experience with Scott Brother's Heating and Air staff.”
“Luke has been to our home several times and he always presents himself and Scott Bros well. Seems to be a very well rounded young man. Love to see him for our service.”
“Luke returned to put the new board on our mini split. He was in & out in less than an hour & did an awesome job. We have heat!!!”
“Luke was very prompt to the job. He was very knowledgeable about what he was doing and told me everything he was going to do. He was very polite and a very professional young man..”
“Luke is a great guy. He is very professional and answers any questions I might have.”
“Luke was very punctual, polite and professional! Definitely 5 stars!”
“Luke arrived at straight-up 8: as scheduled. He was efficient and thorough and answered my questions.”
“Luke was personable and kind, very neat, showed up as scheduled, and provided clear communication about his findings. We were very pleased with his overall service.”
“We are really satisfied with Luke’s work at our house. Since Scott Bros come every 6 months for a maintenance check, it is great to have the same person come! Luke is very thorough and very courteous. He explains things so I can understand. He is social and knows where the furnaces are located! Thanks Luke and Scott Bros!”
“Luke as very nice and polite . Did his job throughly and was very respectful. Enjoyed meeting him. Thank you”
“As always, Luke was on time with a friendly smile on his face. Came in and went to work giving out heating unit a good check. Afterwards he changed all the filters then gave me the good news that all was in order. Very professional and I consider Luke to be a top notch technician. Thanks.”
“Luke Hudler is an excellent service/repair man!”
“Luke was great. Friendly, knowledgeable and Efficient. Easy in and out routine maintenance.
Thanks”
“Luke is very professional and personable. Excellent job today performing the winter maintenance”
“Luke did a good job and found that our themostat appears to have been fried during a power surge so he will have to return to replace it.”
“On time and efficient. Luke answered all my questions about our systems. Really pleased.”
“Luke did a good job diagnosing and fixing the problem. Had to wait over a week for a part! Exorbitant cost for a straight forward repair.”
“Luke was great & diagnosed the problem quickly. Awesome experience!”
“Very prompt and helpful resolved my issues thank you”
“Came when scheduled. Professional and pleasant employee. Qualified to do the work.”
“Always has the mindset to stay till he finds what the problem is. Really appreciate how nice and knowledgeable he is.”
“Luke was much earlier than expected which was great. He performed general preventive maintenance on our old furnace with great efficiency. As with all Scott Bros. techs he was friendly and courteous.”
“As always, great service from the office to the repairs. Thanks so much!! Highly recommend this company!!”
“Luke was knowledgeable and efficient getting the oil furnace working properly again. Thanks for getting to the appointment right on time.”
“The team is great, friendly, and works hard in rain, sleet, or snow. Thanks for the checkup!”
“had an excellent experience with Scott Brothers Heating and Air, thanks to their technician Luke Hudler! From the start, the process was smooth – scheduling an appointment was quick and hassle-free, and they arrived right on time.
Luke was fantastic! His communication was clear and professional, and he took the time to explain exactly what was going on with my furnace in a way that was easy to understand. He was thorough in diagnosing the issue and provided helpful recommendations without any pressure. His professionalism and expertise were evident throughout the visit, and I felt confident in the service provided.
If you’re looking for reliable HVAC service, I highly recommend Scott Brothers Heating and Air. He truly went above and beyond to ensure everything was handled efficiently and with care.”
“Luke was very professional and very helpful and he made sure everything was in good working order and he asked all the right questions and I felt very taken care of and I feel like I don’t have to worry about my furnace anymore so he answered all my questions professionally he’s a keeper”
“Very responsive and took care of damper issue that happened the night before our scheduled service. He was on time and very professional.”
“Cold house is now warm. 'nuff said. Thank you Scott Brothers!”
“Luke did a great service job. He thoroughly checked everything and completely answered all my questions. His customer service skills are excellent.”
“Luke always does a great job. He's professional and very courteous, and is a great representative of your company. Everything was completed to our satisfaction. We are very pleased with the service we receive and our association with Scott Brothers.”
“Luke was within the alloted time frame. He was polite and professional and clean. Did the necessary work and said goodbye.”
“Luke was mannerly, thorough with his explanations, and efficient with his time. Sandi Garwood”
“Excellence service as always, thanks Luke.”
“Luke was very competent and professional. He arrived at the scheduled time and worked cleanly.”
“Scott Brothers has provided all of my AC/Heat service since installing my split unit in 2018. They are always friendly, prompt and professional. My annual service today was completed by Luke Hudler and he maintained the exemplary service I’ve come to expect.”
“Great experience. Tec was very professional
And friendly.”
“Great, professional and timely service”
“Luke has become our regular technician he’s always very kind and has excellent manners. He’s knowledgeable and thorough. He comes twice a year to check our HVAC system to make sure it’s ready for the new seasons. We are very happy to have Luke come out.”
“Professional, timely and pleasant. Also, he knows our house and heating/cooling systems …. makes things easier”
“Basement flooded, after the 27th Sep hurricane. Worried about furnace. Called Saturday and they were here Tuesday morning. Exceptionally good and reliable service”
“Very professional and quick. My oil furnace is old but works like a champ thanks to these annual checkups”
“Excellent service! Always pleased to see Luke. Very professional. Thanks.”
“Luke has serviced us before and is always a pleasure to deal with. He was on time, friendly, efficient, explained the maintenance that he did and said everything is in good working order. Thank you for good customer service.”
“Luke was friendly, courteous, professional AND the thermostat is working so we will have heat this winter! Thanks Scott Brothers & thanks Luke.”
“Luke was very polite and friendly. He was through in completing our semi-annual maintenance and told us all the items checked. We are happy with Scott Brothers.”
“This is the second time that Luke has serviced a air conditioning situation for us. We appreciate his can do demeanor, pleasant attitude and skill. And he laughs at my jokes.”
“Excellent service- provided by Scott Brothers as always.
Luke is extremely knowledgeable of the industry and always a pleasure .
At our age- preventive Maintenance is very important and we trust Scott Brothers and their expertise in keeping our system in top notch condition.
Thank you Luke- great seeing you “
“As usual, the maintenance was completed and discussed. Luke was very courteous and took time to discuss all that he did! I am very happy with Scott Brothers”
“Very knowledgeable about the thermostat issue. Very pleasant and personable technician.”
“Luke was very professional, knowledgeable and courteous.”
“Luke’s the best…punctual, polite, professional, knowledgeable and quick!”
“Very polite and explained everything.”
“Notification that he was on his way! Arrived on time! Very polite and professional. Completed a thorough inspection of my system! Very knowledgeable! Well satisfied with his service call.”
“Things seem to break at the worst time… one of the hottest days this year! Scott was at the house within ~2 hours and replaced a part. Service was timely and thorough, but more importantly for us, Luke is just a fine human being and has earned our total confidence.”
“AC stopped cooling this afternoon. Called SB and my call was answered right away. Luke came out and replaced the part causing the problem.
All is well. Great service from fine people.”
“Great service from Luke. This is our second time using Scott Brothers for repairs. Both times we have received fast efficient service. We highly recommend this company!”
“I called for AC not working one of the owners answered the call and was very professional assuring me the problem would be fixed today. The tech showed up quickly and was very professional. The repair was made quickly thanks for this !”
“Luke was very cordial & polite & didn’t rush thru the service.”
“technician arrived when you promised
Very courteous and knowledgeable
Fixed quickly and efficiently”
“Very nice and polite ladies. Went out of her way to get a technician here to my house today. It has been so hot. Kyle was extremely nice and polite and knew what he was doing. Thank you so much”
“Technician was on time as scheduled. Great system to text info when technician is on the way. Luke was professional and knowledgeable and diagnosed the issue quickly. Due to the unit being frozen he had to work with dispatcher to come back later in the afternoon to add the refrigerant. Everything was coordinated and the system fixed! Great experience with Scott Brothers! Definitely will look to Scott Brothers for future H&AC needs.”
“Luke was in time & completed a detailed maintenance review of our furnace & AC. Very professional & arrived on time. He x Elle t service from scheduling through maintenance completion, thx!”
“Appointment kept as scheduled; notified that technician was on his way. Technician was polite; seemed knowledgeable and thorough. Assisted in resetting system to my needs.”
“Scott Bros always comes through. Thank y’all for doing our seasonal maintenance magic!”
“As always, Luke was extremely knowledgeable and competent. He arrived on time, was amiable, and answered all/any questions.”
“Luke was friendly and polite. He checked out the A/C and answered all my questions. I highly recommend him!”
“The tech, Luke Hudler, notified us via text that he was on his way to our home…a photo was included, which is nice.
The issue we were having turned out to be an easy fix. It was actually something we should have corrected ourselves, but Luke kindly did not make me feel stupid.
He preformed the summer check/maintenance and all was good.
Excellent company. Nice folks to work with all round.”
“Luke was wonderful! Returned to our place after being away for a while to find our upstairs unit not working! I called Scott Bros and was able to get an appointment that afternoon. Luke arrived on time and got straight to work. He was able to diagnose and get us up and running. Very professional!”
“Just had a service with Luke at Scott Brothers Heating and Air. He was top notch! He went above and beyond to listen to my concerns and fixed all my issues and my air is cool and blowing like new. He was polite and cleaned up all his mess. Highly recommend!!!”
“Knowledgeable, personable, professional & timely”
“Excellent technician very thorough and
knowledgable. Takes time to explain things.”
“Luke did a thorough job checking out our unit. He was on time and courteous.”
“Mini split not warming. Problem was I had it on air instead of heat. Luke switched it. No problem”
“Luke was on time, professional, patient and thorough! We love Scott Brothers!”
“Like was very respectful and efficient He completed his work and let us know what he did and that everything was in great condition.”
“Great job. Very knowledgeable and friendly.”
“Technicians are always prompt, courteous and professional.”
“Super quick response time, friendly, professional, thorough, and efficient. Thank you! Thumbs up!!”
“We noticed our AC/Heat was running only barely cold and barely warm. Luke was able to diagnose the issue very quickly and it turns out we only needed refrigerant. He was professional the entire time, explained what he was doing, and was able to answer any questions we had.
Thanks Luke!”
“Luke was very professional, nice, mannerable. Told me everything he did, put things back and did his job in a timely manner. Thanks again Luke.”
“Very professional and detailed. Courteous and communicative. Highly recommend.”
“Luke was on time, pleasant and very professional.”
“Luke was great as always. Our semi annual
Maintenance was done. He arrived on time. Highly recommend Scott Brothers.”
“Recently moved to West Jefferson, our heat pump was blowing was blowing warm air when on cool
Luke came out and immediately found the problem , a wiring error on the newly installed thermostat ! He then ran a check on the entire system and found all in good working order
Luke was professional , knew his stuff and was all around great guy, we are on a contract now and want Luke to be our service tech !”
“Luke was respectful and professional. He completed the maintenance inspection in a timely manner and communicated clearly about the results with me. Thank you!”
“Scott Brothers Heating and Air is a vey impressive company. We had a furnace shutdown and Scott Brothers worked us in to a very busy schedule. Luke Hudler did a fantastic job. He arrived on time and immediately diagnosed the problem, expedited the acquisition of the needed parts and had the system up and running in the minimum of time. Both Luke and the company kept us informed all along the process so we knew exactly what to expect and when the furnace would be repaired. Thanks Luke and Scott Brothers! Great service!”
“Luke was terrific in his approach to my repair in that he effectively diagnosed the problem and installed only the parts necessary to resolve the problem.”
“Always impressed by Scott Bros service. The technicians are professional knowledgeable and very courteous!”
“Luke is courteous and pleasant to meet, seems resourceful and good at his job. Luke is a keeper.”
“Was quick and professional. Did a good job explaining what he was doing.”
“Luke performed a thorough service on both of our propane heating units. He arrived on time, was professional and courteous. Scott Brothers has always serviced our heating and air conditioners in an excellent manner. They installed our units and we trust them to maintain them to technical specifications.”
“From making an appointment, setting up a maintenance plan, to having the technician come to our home was seamless. All the people I spoke or dealt with were very friendly and helpful. I was not pressured but guided to find the service I was looking for. I would and have recommended Scott Brothers already.”
“Excellent technician. Very detailed in checking units. Explain things clearly and ver pleasant.”
“Luke was friendly and went to work right away. He did a good job.”
“Luke was personable and polite, assessed our issue quickly, and proceeded to repair. We had a few questions about our system, and he answered all . Luke is definitely an asset to the Scott Brothers team. Five stars.”
“Scott Brothers has serviced our split units in the past, so when one started to make a rattling noise I called and Luke came out the next day. He asked several questions to diagnose the problem, showed me what he was doing each step of the repair, and finished the job quickly. We talked about further steps if the rattling came back. I was satisfied with the repair, the price, and the care that was given to make sure I understood the process.”
“Texted to let us know they were on the way and sent a photo with the name of the technician.
Thorough and neat.”
“As usual, Luke exemplified the superior service I have come to expect from Scott Brothers Heating and Air. He was courteous, knowledgeable, thorough, and honorable. Furthermore, I’d like to thank Wanda who called me earlier on the previous, frigid Friday morning to reschedule my maintenance. Of course, I expected the call so they could put their resources towards the safety of their customers. Wanda was courteous and efficient. I felt grateful that I could help the technicians and customers on a difficult day. And I felt Wanda’s gratitude also.”
“He showed up on time and serviced the system. Helped me to find out what was wrong. Hopefully it will not happen again.”
“Thanks for coming out so quickly and looking at my furnace ! We really appreciate it!”
“Luke showed up on time and was friendly and efficient. A true professional.”
“Great young man. He will bring us an upstairs filter next week, he didn’t have the size we needed.”
“Luke performed the bi-annual maintenance check on the Geo-thermal heater. He arrived promptly and was polite and professional.”
“Please remove all phone numbers related to this account other than
Kathy Carlton
9802440221
Luke is a very professional young Man and very knowledgeable of what he does – very happy with the service”
“Luke Hudler was thorough and awesome!! Always pleased by Scott Brothers”
“Scott Brothers and technician Luke Hudler delivered exactly as promised. On time, great communication, efficient service at a reasonable price. We are happy to find a qualified, dependable service provider for our HVAC.”
“Luke arrived on time, and he was very respectful.”
“GET THE BEST SERVICE AND SUPPORT FROM LUKE.”
“Courteous, efficient, knowledgeable.”
“The company was able to schedule our maintenance visit quickly, we had great communication about when Luke was to arrive and he did a great job making sure our system was ready for the winter.”
“Luke arrived at the appointed time and proceeded with the fall maintenance of our heating/AC system. He was polite, professional and completed the assigned tasks expeditiously. He informed us of his findings and asked us to notify him if we have any problems with our system in the future.”
“Luke went beyond routine maintenance and assisted me connection the “Nest” Thermostat to the app on my phone. Thank you very much “
“The customer service was exemplary from the first call. Chad explained my dual system and scheduling was a breeze with almost immediate availability. Luke showed up soon after I received the notification text with his picture and information. Luke was very pleasant, listened to my concerns and explained everything he did to inspect the systems and complete the minor repair. Highly recommend!!”
“Luke was courteous and thorough. He even solved a problem with the door to the interior unit, I appreciate his efficiency.”
“Luke was very thorough. We appreciated his time.”
“Great, professional service. Arrived the same morning I called. Excellent all the way around”
“I call this company for the first time ever on a Monday morning and they had a technician, Luke, out by 2:00pm the same day. Repair only took about 30 minutes and Luke then stayed to help me get our second thermostat connected to the smartphone app. Excellent service!”
“Prompt, knowledgeable, pleasant, & efficient”
“Luke was outstanding. In less than an hour he repaired heating function on our heat pump. And, I just called this morning to report the issue. Highly recommend.”
“Luke is very thorough, very polite, and very professional.”
“Luke did an awesome job, very happy with his work. There is one thing to take note of. He did not have the right air filters for my unit. He said he would be sure to get me the two filters I need as soon as possible. I told him to just leave them outside by the door if we were not home. Luke said he would be sure to do that. Thanks.!”
“Very professional outfit with excellent customer service.”
“Luke was right on time and really professional. He was able to identify the issue right away and had the AC up and running in about ten minutes! We have used Scott Brothers several times and will continue to call them for any HVAC issues.. They replaced our heating issue last year when we needed a whole new system and we can’t say enough about how great they are! Highly recommend!”
“Luke was on time and super professional. He did a great job, as usual! Thank you!”
“Luke did a fantastic job!! He’s a very polite and professional young man!”
“Friendly, professional, and knowledgeable.
No mess.”
“Luke is a very nice young man. We were pleased with his work.”
“This was a follow up visit and Luke instantly found the problem. I am very pleased with the service Scott Brothers has given us over the years.”
“Luke did a great job and was gone in a jiffy! Thanks so much for getting to us so quickly”
“Great experience! Friendly, knowledgeable technician”
“Luke is awesome! Super nice guy and very knowledgeable”
“Impressed. Same day service. Friendly, professional, competent and honest. Didn’t need as much help as I thought, and after his system check, wasn’t charged but for the service call for him coming all the way out to my place. My system is old, but still hanging in there. One day it will need replacing. These are the people I will call.”
“Luke was on time (actually early) very polite and very efficient. He easily diagnosed and solved the problem .”
“In the last few years Luke has been our tech most of the time. We enjoy seeing him. Luke is always smiling and spends a little time not only to answer questions but just being neighborly. He also is confident in his field and knows his way around our system. Thank you Luke.”
“Knowledgeable and experienced as well as respectful of my needs. Took care of services in a very timely manner”
“Unfortunately, what we were hoping to repair was a 24 yr old system & it just wasn’t feasible! But Luke explained our options & was very thorough in checking it out! Thanks so much for your quick response!”
“The technician from our pest control service spotted a disconnected duct in our crawl space and took photos. We forwarded those photos to Scott Brothers. Luke was on a job nearby and stopped by our house within the hour. Turns out the offending duct had been replaced some years ago and left in the crawl space by a company we used previously. A shout out to Scott Brothers for there quick response.”
“This is our second year of having Scott Brothers maintain our AC and Heating Unit and Luke has been the worker to come out each time. We appreciate his knowledge and professionalism and will continue to recommend Scott Brothers to all our friends and family.”
“I have had your geothermal heat and AC for close to 15 years now. Still works in all seasons like magic, I could not be more pleased and Luke (your tech) is great, he is kind, polite and knows what he is doing. I look forward to whatever the season throws at us knowing my geo thermal system is up to the task.”
“Luke Hudler arrived right on time and ran a check-up of my A/C and dehumidifier. He replaced the filters and checked the pressure. He was prompt and professional.”
“Luke did our semi-annual service on our A/C system. He arrived on time and performed his work in a professional manner. I highly recommend Scott Brothers for heating and A/C service to my friends.”
“Professional and knowledgeable. We appreciate the text to let us know he was on the way.”
“Punctual, professional, took his time, and pleasant”
“Luke was polite and did a good job communicating what he did during the maintenance visit. Great experience.”
“Luke and Scott Brothers are honest and thorough in servicing my units. Luke is respectful and courteous. I enjoy working with Scott Brothers.”
“On time, very professional, and explained operation.”
“On time, professional, friendly and clean.”
“Luke is thorough, very pleasent, and efficient going about his work. He is a genuinely great emissary for your company.”
“Great routine visit! Very polite and thorough.”
“Luke is a personable and efficient young man; a pleasure to meet him.”
“Luke was so efficient and friendly. As always we do appreciate Scott Brothers! You have the best customer service and awesome employees .”
“Luke was very friendly, and my wife and I are very satisfied with the service Luke provided.”
“Excellent job as always! Thanks Scott Bros for providing such top quality service and staff!”
“Luke did an excellent job in his service visit. He was friendly, thorough, efficient, and communicated directly and clearly what was needed to replace a few parts that were needed.”
“Young tech was excellent.
Sorry I didn’t recall his name”
“Great service, friendly and knowledgeable as always ☺️”
“Luke is a fine young man. We’ve had the pleasure of his expertise before. He’s personable, great to talk to and he doesn’t mind taking the time needed to explain. All and all he seems to be very efficient and I, as a retired vehicle technician, appreciate that. Taking the time needed with customers is a trait sometimes not acquired easily.
I thank Luke for looking after my home.”
“Luke was extremely punctual, courteous, expedient and knowledgeable. We would be happy to have him service our equipment again.”
“Luke was awesome, kind knowledgeable, and considerate. You have some great employees!”
“Arrived as scheduled, professional service call..”
“Excellent service and enjoy talking with them always pleasant and very informative”
“Experience was satisfactory but I would like the technicians to always wear the booties when working inside the home.”
“Called at 10 am and showed up before noon. Addressed the issue very quickly and effectively”
“I called for maintenance today and Luke came this afternoon. Great guy and fast service.”
“The tech arrived when promised, was very courteous and fixed the problem quickly.”
“Luke was on time and performed heating unit service; professional and courteous.”
“Luke is a very knowledgeable and a professional young man. He is the technician who typically services my units. I trust his service and his recommendations.”
“Luke checked on our HVAC system for the main part of the house, as well as our mini-split in our den. This was part of our twice-a-year service plan. We were very satisfied with the service, and pleased that the HVAC system and mini-split, which Scott Brothers installed for us, are continuing to function so well.”
“Luke was pleasant, competent, and thoroughly checked our system. Always a pleasure to deal with this company.”
“Luke performed a routine maintenance. He completely answered all my questions, and he checked for any leaks, which was an issue I had a few months ago. He was very kind and courteous.”
“Very responsive during the holiday and extreme cold spell. Luke was a really nice guy and checked everything out!!”
“My furnace quit blowing warm air. Luke came out and quickly (I mean in less than 2 minutes) pinpointed the problem as a faulty igniter. He had the replacement part on the truck and I was back in business with a functioning furnace… just in time for this Arctic blast before Xmas.
Unfortunately this problem was only a foreshadowing of future problems on this 30 year old gas furnace. Scott bros are going to come out soon and work up a ball park estimate for a replacement so I can start budgeting for it.
Scott Bros has been taking care of me for 8 years now and I can’t recommend them highly enough. Merry Christmas.”
“Mr. Luke is always very friendly, professional, and respectful. He never fails to quickly identify and resolve any issues we have had. 5 stars every time”
“Luke was thorough and very courteous. Nice personality and patient with my dog.”
“Luke arrived as we were informed, he would. He was able to quickly identify the problem and had it repaired quickly. Luke has been to the house to perform service several times and we have always been extremely happy with his service. We look forward to working with him in the future as needed.”
“These guys are always great, polite and get the job done quick!”
“Guys were very prompt and you could tell they knew what they were doing”
“All checks made. Good service with heat checks at registers. Thanks”
“Excellent service Technician explained things was very thorough and also very pleasant”
“Arrived on time. Completed necessary work quickly, and took time to explain repairs needed. Very professional and polite.”
“Very prompt, polite, and efficient.”
“Luke arrived right on time and was able to diagnose the problem pretty quickly. Was very professional.”
“I was notified in advance of there arrival and they were on time as scheduled. Luke did a great job on servicing my units and keeping me informed. He summarized his work when he was finished. Great job and we appreciated his manners.”
“Scott Brothers goes out of their way to accommodate our schedule. Their technician Luke is friendly, thorough and professional and a great representative for their company. Their office staff is friendly and very helpful. I highly recommend Scott Brothers.”
“Always courteous service from Luke and Scott Brothers. Would not use anyone else!”
“Luke is fantastic. He is thorough and prompt. He’s willing to work around my schedule and seems to really care about his customers. We are very pleased with Scott Brothers.”
“As always, service technician was prompt, courteous, and efficient. We have always been highly satisfied with the service provided by Scott Brothers employees.”
“Luke came to our property to perform a routine yearly assessment of the heat pump we purchased from Scott Brothers several years ago. He arrived on time, was courteous, answered all our questions, and performed his work inside and out in an efficient manner. In short, he was everything we have come to expect from Scott Brothers. Keep up the good work.”
“Luke was great. Enjoyed meeting him and he is a perfect representative for your company.”
“Luke was great, Tightened the belt and got rid of my vibration annoyance noise”
“He was on time and very efficient. Very nice and friendly.”
“Luke was courteous and thorough. A little late but I do live on a mountain!!”
“Luke was here for our fall HVAC service. He was very pleasant, professional, and conscientious. He answered our questions and gave a report on our system when he finished. We depend on Scott Brothers for all our HVAC needs. Highly recommend them.”
“Luke did an excellent job on the seasonal maintenance of my heating/AC system. He arrived on-time, promptly completed the work and answered my questions courteously and completely. Will definitely continue using Scott Brothers.”
“Luke was very knowledgeable about our HVAC systems and was very thorough at performing the fall maintenance.”
“Luke was very thorough. He arrived on time and checked everything (Even crawled under the house.) I love that I can trust them to take care of our system without upwelling anything.”
“Great service. Only negative is he arrived at the end of the 4 hr window so a long wait.”
“Luke was professional, efficient, knowledgeable, thorough and kind. We know we are in good hands. Thank you!”
“We like Luke a lot and hope we get him every time for maintenance. PM was done very professionally and Luke was very respectful of the our Covid protocols.”
“Very knowledgeable, thorough, and professional. Checked AC, heat pump and aux . heating element. In addition I found him to be quite polite.
We are a new Scott Brothers customer and if this initial visit is any indicator I am sure we will be with them for quite a while.”
“Scott Brothers Heating and Air do an excellent job of maintaining our Heat Pump and we are very pleased with all their services. Thank you so much for your prompt response to any questions or service we need.”
“Service technician was super nice and efficient, as well as right on time!”
“Matthew arrived on time, communicated his arrival progress, started work immediately following his introducing himself, and in a short time had the problem fixed. I like his friendly and business like attitude. I look forward to AC running normally tonight!”
“Luke provided excellent service. Came on Friday and Saturday. Diagnosed and repaired the unit. He was very polite and professional. Truly a credit to your company.”
“Luke did a good job and my only issue is that he did not have filters for my heat pump.”
“Excellent service, prompt courteous and very professional.”
“Luke arrived at the appointed time and promptly completed the Spring maintenance work on our system. Luke was personable and professional in carrying out his tasks.”
“Luke was very courteous and helpful. He answered all my questions and took his time to do a good service to my heat pump.”
“Enjoyed very much working with Luke. He was very professional and great to talk with. Thanks very much for your help!”
“I am a regular customer and Luke is one of the reasons I stay loyal to Scott Brothers. He is professional, friendly, thorough and explains everything well. Thank you for hiring quality employees like Luke”
“Quick response to our repair need. Very professional and had our AC working again in no time!”
“Luke was polite and professional. He explained the problem to me and will return to complete the repair.”
“We were notified that our technician (Luke) was on the way. Our technician called before he got here to verify the location. He was extremely courteous, checked out our system fully, and was pleasant to deal with during the entire service call. This was our first visit from Scott Brothers, and based on this interaction we highly recommend them!”
“Luke did great. Both professional and friendly. Scott Brothers is fortunate to have him.”
“Luke was very polite & thorough. He was very knowledgeable in answering our questions. Very satisfied with our service.”
“Luke was very thorough, professional and efficient in completing the maintenance checklist.”
“Awesome service and always on time! Friendly and job done with integrity!!”
“on time, courteous, thorough, knowledgeable”
“He was very professional and polite. He explained everything plainly and completely. He is a asset to your business”
“Luke is very efficient, polite, and knowledgeable.”
“I was very pleased with the service I received!”
“Luke was very knowledgeable and professional and diagnosed the issue within 5 minutes of being here and had it repaired. He also performed a maintenance of our system and changed the air filters. Thanks Luke! My experience with Scott Brothers was excellent!”
“This was Luke's first visit to us. He sees to have done a good job of maintenance.”
“He was very knowledgable and quickly fixed the problem with our heat pump.”
“Luke had never been to our house, but that did not keep him from being very friendly and courteous. He performed the
check in a good amount of time, and ask if there was any questions we had. Then he wished us a good day and left.”
“All questions answered. All required maintenance service done in a friendly and professional manner.”
“Arrived scheduled time, excellent service! ( yearly service call)”
“Very nice young man. He even helped me carry in bags of groceries from my car!”
“Luke was very good. Very pleased with how detailed he was with our maintenance check”
“Very nice young man. Polite. Took time to answer my questions. Focused on the job at hand.”
“Luke is a pleasant and knowledgeable technician (don’t know his title).
He was efficient getting his job done. He answered our questions with confidence.
He is a professional.”
“Luke was very professional and did an outstanding job. He did have a few questions, but knew just how to get them resolved. I look forward to having Luke assist us again in the near future.”
“The maintenance check was yesterday and some repairs were made. Unfortunately, the repair did not function correctly. Called last night and the person came out this morning to fix it. It was fixed and the heat was on again. Even with the little glitch, it all worked out maybe not as fast as we wanted. Luke worked hard to fix it and was very apologetic. He was also very courteous and took extra steps to make sure it was working. We appreciate his hard work and would certainly have him come back for future checks.”
“Very satisfied with Luke’s work, checked and made sure everything was in good shape and working as it should.”
“Fast response Great service highly recommend”
“Luke did a great job. He was very professional and friendly.”
“This service was being done as regular maintenance. I believe it was Luke Hudler who went up to the house in Grassy Creek; got in the gate with the Scott Bros. lock and then found he didn’t have the code to get inside (we’re in Raleigh; in our 80s and have just started renting the house out this year for the first time in 34 years). I had left the code with the office and he call the Scott Bros. office and then called the rental company (Ashe Realty/StayBlueRidge W. Jefferson), who got him in. I was impressed that he sent a message before he went there and texted me when he didn’t have the code, though I missed the text; then he persisted in getting the code from the rental folks and was very pleasant when I apologized to him later. Good manners and great service – thank all of you for a wonderful company we can depend on!!”
“Luke was very friendly and professional. We have been Scott Brothers customers for nearly 25 years and highly recommend them for all heating and cooling needs.”
“Luke was professional, knowledgeable, and fixed the problem quickly. It is a pleasure dealing with Scott Brothers. I highly recommend them!”