“Luke was on time and very courteous . I had met him previously for service at my home .
I called yesterday as I had no heat . After I talked with him about the appointment time, I went to the thermostat and turned it off for 15 min. then turned it back on and it started working again and I told that to Luke when he arrived today .
Unfortunately I had to have 3 “burners “ replaced .
And I forgot to ask Luke what a “burner” actually does ?? So if someone writes back to me I would like to know .
Thank you,
Bev Benner”
“Chase is very informative when he comes to service our heat pump. He is always kind and courteous to us and also to our critters that follow him around.”
“Chase answered every question that I had. He was very knowledgeable about the units and how they work. Thanks for the same day service.”
“Chase was so efficient, prompt, thorough, and kind. I'll continue to trust Scott Brothers and will request and highly recommend Chase for future needs.”
“Andy figured out that the drain line was frozen.
He thawed it and checked the system.
Great service.
Thanks, Bernard Banjs”
“My furnace malfunctioned and Scott Bros. Came out the same day to help… Delaney was very knowledgeable and explained my problem and then fixed it in a very timely manner…was very appreciative of my overall experience with both Delaney and Scott Bros”
“Curtis was prompt and professional. He solved our issue with our relatively new (under warranty) hybrid gas furnace. Essentially, the units gas and air handler should have been adjusted after installation. Unit back up and running efficiently in just 25 minutes!”
“Our thermostat did not seem to be connecting well with our furnace, and after calling the office, Curtis came by in the afternoon to determine our problem. We had just experienced a serious arctic blast and were concerned that our system would not perform optimally. Curtis knows our system, and helped us immediately. He was great as always!
Happy Holidays. Thank you.”